Service Coordinator
18 hours ago
Beata Homecare provides home care services to support the independence of elderly and disabled clients from various cultural backgrounds in Melbourne and the Bass Coast Region.
We are recruiting a skilled individual to join our team as a **Service Coordinator**, working as part of the Clinical team to coordinate services for our Home Care Package consumers.
You will be reporting to Case Manager and will be based at our office in Braeside, Victoria.
**Role**:
Working under the direction of Case Managerr, you will be responsible for providing consumer-centred care coordination to consumers through the following:
- Organise internal and external (through contractors) support services
- Regular contact with consumers and representatives
- Undertake safety assessments
- Respond to complex/challenging situations and feedback
- Undertake administrative support including documentation, filing, data entry
**Requirements**:
- **_Ability to speak Khmer or Chinese or Dari is highly desirable_**:
- Appropriate experience or qualification in Community Services and Agedcare
- Excellent written and verbal communication skills
- Outstanding time management and organisational skills
- Be able to prioritise and work through multiple tasks
- Great problem-solving skills
- Good computer skills
- Proactive, Compassionate, and Patient
**Benefits**:
- Career progression to a Case Manager
- Continual support and professional development
- Rewarding role to support your community
- Opportunity to grow with the company
- Friendly and supportive organisational culture
This is a full-time position, Monday to Friday.
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Braeside VIC: Reliably commute or planning to relocate before starting work (preferred)
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