Scheduling Coordinator

2 weeks ago

Braeside, Australia S&A Stairs Full time

**About Us**:
We’re a fourth-generation family business with a high-energy culture. S&A Stairs has been making stairs for Australian homes since 1920. Today, we're a national supplier to Australia's biggest home builders with operations in Victoria, Queensland, New South Wales & South Australia. We’ve worked with the country’s leading architects for generations and have written the book on making quality stairs at scale for a majority of Australia’s Top 30 builders.

We LOVE the job, take pride in our work, constantly grow and evolve, and offer exceptional pathways for our customers.

**About the role**:
As our Scheduling Coordinator, you'll play a vital role in managing the scheduling of installations and measurements within our company. Your ability to coordinate resources, ensure timely project completion, and maintain effective communication with clients, installation staff, and internal stakeholders will be crucial. This role is essential in delivering a consistent, high-quality customer service experience to our clients.

**What you'll be doing**:

- Reviewing formal notifications from clients indicating measurement and installation site readiness.
- Contacting clients to negotiate alternate measure or install dates.
- Identifying incomplete installations and communicating requirements clearly, accurately and professionally.
- Scheduling jobs to their installation dates through ASANA and QuickBooks.
- Providing installation staff with weekly schedules for review.
- Phoning clients to ensure job progress is on schedule and site access is available.
- Reviewing and discussing installation details with staff to assess the completeness of the previous day’s installs.
- Managing project assignment of tasks in ASANA.
- Collaborating with the Production Supervisor to evaluate new incomplete jobs and determine correct routings.
- Coordinating maintenance schedules with clients and supervisors.

**What you'll bring**:

- Experience in scheduling
- Strong organisational and time-management skills
- Excellent communication and interpersonal skills
- Ability to work independently and meet deadlines
- Proficiency in ASANA, QuickBooks, and Microsoft Office Suite (bonus points)
- Experience in the building industry or similar (bonus points)

**Why you'll love it here**:
We're committed to making sure our team feels appreciated, supported, and empowered to reach their full potential. Plus, we've got a whole bunch of perks to offer, including:

- Ongoing professional development & training
- Educational support
- Novated leasing
- Fortnightly onsite physio
- Yearly flu vaccinations
- Blood & bone marrow donor leave
- Competitive pay + a team that wants you to succeed

**Ready to take the next step?** If you're ready to bring your expertise and enthusiasm to Australia's oldest, biggest and proudest stair manufacturer, APPLY NOW

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