Communications Program Manager, IT Services

11 hours ago

Sydney, Australia Amazon Commercial Services Pty Ltd Full time

3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- Bachelor's degree
- Experience defining program requirements and using data and metrics to determine improvements
- Ability to work non traditional work schedules including weekends

In this role, you will collaborate with internal stakeholders and teams to help develop solution oriented communication strategies, support process improvement initiatives, and own program management projects.

Key job responsibilities
- Support the Emergent Communications program with the ability to work flexible hours and participate in on-call rotation
- Own operational programs across Communications team initiatives
- Assist in driving end-to-end communications strategies across multiple channel levers to successfully enable Amazon employees to adopt key IT updates, features, and products
- Consult with stakeholders to define business objectives and deploy communications strategies accordingly

About the team
Here in IT Services, we embrace our differences. We are committed to furthering our culture of inclusion. At Amazon, we have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Sydney, NSW, AUS
- 3+ years of change management experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- 3+ years experience creating customer facing communications

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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