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Medical Administration

3 weeks ago

Glen Waverley, Australia MELBOURNE PAIN GROUP Pty Ltd Full time

Melbourne Pain Group is a rapidly expanding, fast paced pain management practice with multiple specialists working across many locations around Melbourne.

We are currently in need of a Full-time administration assistant for our legal department in Glen Waverley

You will work closely with all staff and all doctors. You will be managing multiple diaries and locations. Previous experience in a medical practice or hospital is preferred and will be highly regarded.

Experience with Genie is preferred, but not essential.

We offer above award wages, flexibility within our workplace environment and variety in your day. There is no overtime, late nights, or weekends and a culture of caring for staff.

**Skills and experience**
- The ability and desire to provide high-quality customer service
- Excellent communication and organisational skills
- An ability to work both autonomously and collaboratively, in a responsible role, while supported by other team members
- A desire and drive to achieve a high standard of work
- A compassionate and caring manner
- A professional and methodical style with the ability to prioritise, as well as an understanding of the privacy & confidentiality associated with a role in healthcare
- A consistent approach to COVID-safe practices
- Able to use initiative and be flexible with a can-do approach
- Ability to multitask and have attention to detail
- Ability to assist people of non-English speaking backgrounds
- Ability to learn and operate new software quickly and efficiently
- Knowledge of WorkCover and TAC preferred

The role entails:
**Full-Time Administration Assistant - Legal Department**
- Processing file copy requests, subpoenas and report requests
- Ensuring medico-legal requests are processed and handled in a timely and efficient manner from inception through to completion
- Liaising with patients and external stakeholders such as GPs, solicitors, TAC, WorkCover agents, insurers, allied health professionals and Rehabilitation Centres
- Booking independent medical examinations
- Managing outgoing and incoming correspondence
- Acting as main point of contact for telephone queries regarding medico-legal matters
- Invoicing of accounts
- Scanning and filing
- Any other duties as directed by the Practice Manager

**Job Types**: Full-time, Permanent

**Salary**: $47,000.00 - $55,000.00 per year

Work Authorisation:

- Australia (required)