Technical Manager

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. We know that flexible work comes in different forms, that’s why we’re embracing hybrid ways of working - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of the both the business and individual.

So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let’s care for everyone’s tomorrow so we can create a better future together.

**Technical Manager | Melbourne, VIC**

**Looking for a role that allows you to take deep ownership of your work?**

As a Technical Manager in one of our Melbourne based Workers Compensation Claims team, you will be responsible for providing technical/legal expertise. Ensuring both our compliance & regulatory and service objectives are achieved; you will be empowered to make a difference in the work you do. As a key role within the team you will work closely with claims specialists - supporting them with technical expertise.

**You'll be responsible for**:

- Supporting our liability management objectives by ensuring all adverse decisions are made in accordance with legislation and the quality decision-making frameworks.
- Providing technical and legal knowledge and strategic advice to claims staff and customers of Allianz.
- Supporting in the growth and development of our claims staff, helping with their Technical queries and case management challenges.
- Having accountability for all procedures and outcomes that require Technical Manager endorsement and oversight.
- Establishing and maintaining strong relationships with customers, team members and third parties to provide a high level of customer service by focusing on delivering solutions that meet internal /external customer needs and expectations.
- Identifying and implementing opportunities to improve operational controls and claim outcomes.

**Important to your success**:

- Prior case management experience in Workers Compensation or a Personal Injury scheme.
- Significant experience in managing technical claims/situations in Workers Compensation.
- Comprehensive knowledge of Victorian Workers Compensation legislation and regulations.
- Excellent written and verbal communication skills and an ability to present to larger groups.
- Technical proficiency with systems, software, databases, reporting, and communication tools including Action & Novus.

**What's on offer?**
- Future-proof your career by developing skills to unlock career opportunities you didn't think possible. This role maybe the next step towards a higher leadership position.
- When you grow, we grow - that's why no-one will get in your way of how far, wide, or high you want to push your career.
- A fun, positive & supportive team environment; we work together to achieve great results.
- An excellent opportunity to develop professionally and be mentored.

**About us**

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.

As a requirement of your role, it may be necessary from time to time for you to attend the workplace. In accordance with our COVID-19 Vaccination Policy, all entrants to Allianz operated workplaces in Australia (includes attending a customer or vendor site to conduct work on behalf of Allianz), must be fully vaccinated against COVID-19 (includes booster shot, where mandated by local health authority), unless the employee can present a valid medical exemption certificate.