Customer Strategy Analyst

Flexible work environment, incredible employee benefits, discounts, shares & more
- Full time permanent role with ability to purchase up to 4 weeks additional annual leave
- Join an iconic Wesfarmers business and the leaders in Industrial & Safety supplies

**YOUR OPPORTUNITY**

A fantastic opportunity has become available for a motivated and passionate **Customer Strategy Analyst**, to join our high performing team and deliver continuous improvement initiatives to improve efficiency.

The Customer Strategy Analyst will assist the Customer Strategy Lead and other members of the Blackwoods Team to interrogate, analyse and present data to assist the functions in achieving their corporate plan targets, and communicate project information to the relevant parties.

Your key responsibilities include, but not limited to:

- Building financial and operational models to support decision-making, including project valuation (NPV, IRR and ROC)
- Develop effective reporting and tools through PowerBI and DAX to draw key insights
- Support functions in understanding how they utilise data to enhance commercial outcomes
- Influence Customers and Blackwoods to make commercial decisions through clear communication and option analysis
- Provide commercial leadership across Blackwoods through formal and informal guidance and training

To be successful, you will have:

- Microsoft Word, PowerPoint and Excel knowledge
- Strong commercial acumen
- Innovative and be able to take bold risks to improve profitability
- Self-motivated and disciplined
- Energetic and results oriented
- Team player and able to work effectively with different stakeholders

**CULTURE & BENEFITS**

A career with Blackwoods will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

- Competitive salaries and incentives
- Flexible work arrangements
- A range of diversity and well-being initiatives
- Ability to purchase up to 4 weeks additional annual leave
- Highly successful Refer-A-Friend program - to earn up to $2,000 for each referral
- Spacious indoor break out area with table tennis
- Team events, celebrations, birthdays, milestones and development opportunities
- Generous Wesfarmers annual share plans
- Attractive parental leave policy and more
- Team member discount card to use at Kmart, Bunnings, Target & Officeworks
- Team member discounts on Wesfarmers products
- Discounted offers from over 300 corporate partners

**OUR STORY**

Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. We celebrate diversity and encourage everyone to be themselves and make meaningful connections with their colleagues and customers, to contribute to our success and have a fulfilling career. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let’s help more people build a better Australia.

**NEXT STEPS**

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