Customer Service Officer

2 days ago

Melbourne, Australia Roc Consulting Full time

$70K - $80K SALARY + SUPER
- NATIONAL BUSINESS WITH UNCAPPED CAREER SCOPE
- BRILLIANT COMPANY CULTURE - TEAM BASED ATMOSPHERE

**UP TO $80K SALARY + SUPER**

**GREAT TEAM CULTURE - FANTASTIC WORKING ENVIRONMENT - CAREER SCOPE**

**GUARANTEED JOB SECURITY - NATIONAL MARKET LEADING BUSINESS**

**Company**

This business is one of Australia's largest providers of engineering services offering the expertise of calibration, test and measurement, repair and maintenance, as well as the sale of a range of equipment from leading manufacturers.

They have long-term contracts in place with private and government sectors from industries covering medical, electrical, mechanical, aviation, mining, transport, along with many other.

The business has a team of dedicated and professional staff members, most of whom have been with the business long-term and this is testament to the great working environment provided, along with a fantastic company culture where all staff are proud to be a part of.

**Position**

The role of **Technical Customer Service Officer** for the Melbourne office has now become available.

The role will see you take on the below responsibilities:

- **Providing excellent customer service to all external customers, as well as internal colleagues.**:

- **Provide base level technical advisory and advice on services provided and equipment specifications.**:

- **Provide quotes on new enquiries.**:

- **Provide regular updates to customers as their jobs go through production, providing timely updates on completion and delivery dates etc.**

The role offers genuine career scope to progress your career in a number of different potential directions within this large national business.

You must have excellent written and verbal communication skills, as well as competent computer literacy and prior experience working with any form of CRM program.

It would be an advantage to have any form of technical experience within instrumentation, electrical, measurement, or any type of test equipment.

Having a genuine passion for customer service, high energy and self-motivation are all key traits needed for the position.

**ROCSRMELB_167842396096021

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