Collections Officer

3 days ago

Greater Adelaide SA, Australia Hudson Australia Full time

This pay rate is inclusive of mandatory 25% casual loading

**Job Details**:

- **Start Date**: Immediate
- **Position Type**: Temporary, 6-month contract (with potential for permanent opportunities)
- **Location**: Norwood, SA

**Key Responsibilities**:

- **Account Management**: Monitor a portfolio of overdue accounts, ensuring timely follow-ups and resolutions.
- **Relationship Building**: Maintain strong relationships with clients and brokers, providing personalized support throughout the collections process.
- **Problem Solving**: Identify trends in client behavior and propose tailored solutions to help clients manage their arrears.
- **Collaboration**: Work closely with internal teams to address complex collections issues and improve processes.

**What You'll Bring**:

- Exceptional written and verbal communication skills.
- Strong time management and organizational abilities.
- Empathy and patience to understand customer needs.
- A proactive approach to problem-solving and attention to detail.
- The ability to thrive in a fast-paced, dynamic environment.

**Why Join Us?**
- **Supportive Environment**: Be part of a friendly team that values collaboration and open communication.
- **Career Growth**: This temporary role has the potential to lead to permanent opportunities
- **Flexible Working**: Enjoy a workplace culture that promotes work-life balance.

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