Client Service Liaison

4 days ago

Brisbane, Australia Altius Group Full time

Efficiently manage bookings and client schedules with precision.
- Deliver exceptional service while liaising with doctors and clients.
- Stay organised with invoicing, record-keeping, and admin tasks.

**About us** As part of Altius Group Executive Health Solutions is the leading provider of corporate health programs throughout Australia. We are seeking a Full Time motivated Client Services Liaison/Receptionist to work in our VIP Health Assessment Centre located in the Brisbane CBD on full time basis

**Your new role**:
Are you looking for a dynamic and varied role? As a Client Service Liaison you’ll have the opportunity to work with a broad range of stakeholders and clients in a professional and fast-paced environment.

**Key Responsibilities**:

- Provide a welcoming and supportive experience for clients during their clinic visits.
- Perform general office administration tasks, including invoicing and record keeping.
- Handle incoming phone calls and respond to client inquiries.
- Act as a liaison between clients, doctors, and other healthcare professionals.
- Organize and manage the filing and screening of medical records.
- Monitor and facilitate the timely completion of client medical reports.
- Support the Manager with various tasks as needed.

**What you’ll bring**:

- A passion for delivering exceptional customer service.
- Strong communication skills to effectively interact with clients and professionals.
- Meticulous attention to detail and a proactive attitude.
- Prior office experience, ideally in a professional setting.
- The ability to handle multiple tasks efficiently in a busy environment.

**Why you will love working with us** Join a dynamic, forward-thinking preventative health company where you’ll be part of a fun, energetic team at our vibrant Darlinghurst clinic. We’re all about support, and celebrating achievements, and you’ll get plenty of that here From hands-on training to career development opportunities, we’re ready to help you thrive.
**What’s in it for you?**
- **Small Clinic, Big Vibes**: Enjoy working in a close-knit team where everyone supports each other.
- **Keep Learning**: An annual educational allowance to help you keep growing and sharpening your skills.
- **Fun Environment**: Join a team that knows how to have fun, with regular social events and a positive, upbeat workplace.

If you bring a bright, friendly phone manner, a can-do attitude, and an enthusiasm for making a difference, we’d love to meet you

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