Delivery and Engagement Officer

APS Level 5
- Brisbane, QLD; Townsville, QLD; Rockhampton, QLD
- $83,908 - $89,706

**About the Department of Employment and Workplace Relations**
We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper.

**Please note, this opportunity is for Ongoing **Department of Employment and Workplace Relations/APS** employees only.**

**Please discuss the possibility of release with your manager before applying.**

**The Role**

Reporting to the senior Contract Manager you will work within a supportive team environment with flexible working conditions. As an APS 5 you will undertake key functions such as:

- Program and contract management,
- Policy review and implementation,
- Local and regional stakeholder engagement, and
- Collecting place-based intelligence and strategic planning.

Reporting to the Michelle Graham the Regional Manager.

**Responsibilities**:
Responsibilities of the APS Level 5 may include:

- Managing the performance and compliance of contracted service providers for various programs in accordance with contractual and legislative frameworks.
- Maximise the effectiveness of employment and skills programs, and departmental and interagency initiatives.
- Actively participate in planning, project management, decision-making and solution brokering.
- Managing and investigating complex performance and operational matters identified through monitoring activities such as data analysis and onsite visits, under limited direction.
- Supervising staff and building individual’s capability through coaching and performance feedback.
- Providing support to our Ministers, and the department’s National Office teams, as required.

**Skills and Capabilities**
We are seeking individuals with the following skills and capabilities:

- Capability to exercise sound judgement to support good decision making and escalate issues to mitigate risk and maximise opportunities.
- Capability to represent the department, to build and sustain positive relationships with a variety of stakeholders.
- Strong written and verbal communication skills, and the ability to compose professional correspondence.
- Capability to problem solve, prioritise team workflows and support changing operational needs.
- Cultural competence in relation to Aboriginal and Torres Strait Islander culture and history to better understand community servicing needs.

**The Opportunity**
This position is available to Ongoing Department of Employment and Workplace Relations and/or APS employees as a temporary transfer at level and/or a temporary performance (Acting) opportunity for a period of 9-12 months.

**Qualifications and Education**
- Year 12 or equivalent essential
- Current Driver’s licence essential (overnight travel opportunities)

**Eligibility**

**How to Apply**
Applicants are required to provide up to a one-page summary (no more than **500** words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.

The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level.

In eRecruit (the department’s online recruitment system) you will also need to:

- upload a Curriculum Vitae
- provide contact details for 2 Referees.

**Please refer to the Job Information Pack for more information about the role.**

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