Fleet Relationship Manager

5 days ago

Barangaroo, Australia True EV Full time

**About XPENG Australia**:
At XPENG Australia, we are redefining the future of smart electric vehicles. Guided by our mission of 'Powering Possibilities,' we innovate at the intersection of technology, sustainability, and superior design. Join us in shaping a world where driving is smarter, greener, and more exciting.

**Key Responsibilities**:

- Build & improve relationships with key accounts, suppliers & partners.
- Review company practices to ensure clients get maximum satisfaction from their purchases
- Identify potential opportunities and inform sales team to follow up
- Show case XPENG products including test drives & presentations
- Attend to client complaints and resolve issues promptly
- Conduct customer satisfaction surveys and recommend ways of improving client satisfaction
- Oversee customer relationship management system
- Attend meetings & corporate events
- Report directly to National Fleet Manager
- Assisting with generating new business
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
- Aim to preserve customers and renew contracts

**About you**:

- Minimum 3+ years industry experience.
- Proven experience as a client relationship manager
- Experience in sales or customer service
- Efficient problem solving
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
- Excellent organizational skills
- Conflict resolution skills

**Why Join Us?**
- Be part of a visionary company shaping the future of smart mobility.
- Work in a dynamic, innovative, and inclusive environment.
- Opportunity to grow and make a meaningful impact on the success of XPENG in Australia.

**How to Apply**:
XPENG Australia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $95,000.00 - $115,000.00 per year

**Language**:

- English fluently (required)

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 50% (required)

Work Location: In person

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