Incident & Breach Manager

HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.

At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

An exciting opportunity to join the Risk and Compliance team as an Incident and Breach Manager. In this key role, you will oversee HUB24’s incident management and breach reporting framework.

Your primary responsibilities will include triaging incidents, completing compliance assessments, regulatory reporting/remediation and supporting Line 1 in relation to incidents and breaches. Liaising with a range of stakeholders, you will also provide expert compliance and regulatory advice to the business.

**Key responsibilities**:

- Triaging and completing compliance assessments for all incidents and assessing for potential reporting to regulators.
- Preparing breach reports to regulators, and assisting with regulator engagement.
- Preparing notifications to third parties (including the Superannuation Trustee) to ensure HUB24 meets is contractual obligations.
- Driving closure of incidents, actions and rectification activities and setting closure standards.
- Helping reduce the risk of occurrence of issues and incidents by working with Line 1 on process improvement and control design and effectiveness.
- Ensuring compliance with HUB24’s risk management framework, including the Incident and Breach Management Policy.
- Leading the identification of insights, themes, and trends from compliance incidents, including with respect to root causes.
- Generating insights and reporting on incidents and breaches, performing thematic reviews, and developing recommendations for process and controls uplift.
- Preparing regular and ad hoc reporting and presentations to management and entity-level Boards
- In addition to Incident and Issue Management, you may be called upon to support the broader risk and compliance team in the execution of its function,
- This would include: Providing advice to business representatives on operational risk management and compliance matters. Analysing and addressing existing and emerging operational issues, including performing targeted projects and risk policies and frameworks. Reviewing new business initiatives ensuring key operational risks are identified and managed and that appropriate stakeholders are engaged in the approval process.

**Key requirements**:

- Hold qualifications in either: Law, Finance, Commerce, or similar discipline.
- Strong experience in the Financial Services sector.
- Knowledge of industry codes, complaints bodies and relevant regulations.
- Previous experience in breach submissions and/or regulatory reporting highly desirable.
- Excellent communication and stakeholder management skills
- Work independently, and highly organise and prioritise tasks with advanced time management and forward planning skills.
- Deliver quality outcomes within agreed timeframes.
- Intermediate/Advanced MS office (primarily MS outlook, MS Excel, MS PowerPoint, & MS Word Skills).

**THE HUB24 STORY**

We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.

**_ HUB24 Employee Benefits _**

**_ _**

**Employee Share Scheme**: Receive tax free shares on an annual basis (permanent employees only).

**Unlimited Access to LinkedIn Learning**: Learn, grow, and develop with us.

**Special Leave**: Purchase 2 extra weeks of additional leave per year on top of your standard 4 weeks, plus an extra 5 days if you use your 20 days of leave within 12 months.

**Volunteer Day**: 1 day Volunteer Day to use on your charity of choice.

**Enhanced Parental Leave**: We offer 12 weeks of paid parental leave in addition to statutory government leave.

**Flexible Working**: We work hybrid, 2 days in the office and the rest from home.

**HUBlife**: Enjoy a huge range of discounts including health, wellness and financial with our corporate partner.

**Employee Assistance Program**:Well-being Service provided to you plus your family members.
- We pride ourselves on being an inclusive employer of choice where our people can bring their whole selves to work and feel 100% safe and supported to do so.
- “Delivering innovation that creates value for you and your clients” _
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HUB24 was rated Overall Best Platform by advi