Emr Portals Analyst

Location: Melbourne | Parkville

Job type: Full Time - Fixed Term

Organisation: The Royal Children's Hospital

**Salary**: $54,600 - $54,600

Occupation: Medical and Nursing

Reference: 12256
- Hub of medical precinct in Parkville, Melbourne
- Flexible work options available
- Varied and unique role covering both technical & consumer/patient/community support

**About the Role**:
This is a full-time position at 1.0 FTE covering fixed term Parental Leave and subsequent back fill within the Parkville EMR team.

All staff employed in the Parkville EMR team will provide a sustainable and effective electronic medical record service to all health services across the Parkville Precinct (The Royal Melbourne Hospital, The Royal Womens Hospital, Peter MacCallum Cancer Centre and The Royal Childrens Hospital) and will service the 15,000+ clinicians and hospital staff with the day to day management and operation of the EMR. The EMR Ambulatory Application Team supports the following solutions: EpicCare Ambulatory, Healthy Planet, Beacon (Oncology), Cadence (Scheduling) and Referrals, MyChart (Patient Portals - My RCH Portal & Health Hub), EpicCare Link (Community Portal - Parkville Connect) and Research, reporting to the EMR Ambulatory Application Manager.

You will work collaboratively with the Parkville EMR team, local health service EMR teams and key stakeholders, EMR vendor and technical teams, to ensure the EMR is maintained, operates and optimised for the Parkville EMR Service for the benefit of all 4 health services.

This position will be based at 635 Elizabeth Street, Melbourne, and may require you to work on a rotating on-call, after-hours roster. There are flexible working options including hybrid onsite and working from home.

Classification for this position will range from AO61 to AO65.

**To be successful in the role, you will have**:

- Demonstrated experience in IT support processes and systems;
- Demonstrated experience in implementation and integration of health care and knowledge of integration standards (e.g. HL7);
- Proactive and takes initiative and responsibility;
- Proven leadership capabilities and strong stakeholder management skills with particular emphasis on influencing, negotiating and gaining consensus;
- Strong interpersonal skills with particular emphasis on gaining consensus, facilitation and consultation;
- Ability to present technical concepts in simple and understandable terms so as both technical and non-technical audiences gain an understanding;
- Experience in managing complex work environments and conflicting stakeholder interests;
- Well-developed organisational skills and ability to manage conflicting priorities in order to meet deadlines;
- Highly developed analytical and innovative problem solving skills;
- Demonstrated ability to providing multiple solutions to a problem and communicate with stakeholders and agree a way forward.
- Excellent oral and written communication skills.
- Competent in using Microsoft suite programes such as, Visio, Word, Excel, Outlook and PowerPoint to support project management functions.
- Ability to clearly define, articulate and document strategy, processes and procedures;
- Ability to critically review design documents and specifications with an eye for detail;
- Ability to present to groups of people.

To learn more about the role, click here to view the position description.

**Other requirements**:

- Current National Criminal Record Check, or willing to obtain
- Valid Working with Children Check
- Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

**Application process**:
**Why work at the RCH?**

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

It is a requirement of your employment that you be fully vaccinated against Covid-19, and Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption

**Are you ready to join our team?**

Applications close **16 September 2024