Virtual Care

Location: Melbourne | Eastern Metropolitan, Melbourne | Northern Metropolitan

Job type: Full time

Organisation: The Royal Women's Hospital

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Health and Allied Health, IT and Telecommunications

Reference: 25550
- **Fixed Term Full-Time, 38 hours p/w plus ADO (18 month role with possible extension)**
- ** Carlton Innovation Hub location**:

- ** $108,924 - $118,898 base + salary packaging + super + 5 weeks annual leave**

The Royal Women’s Hospital is one of Australia’s oldest and most distinguished tertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health.

Creating exceptional experiences is at the heart of everything we do for our patients, their families, and our people across our specialised services within maternity, neonatal and women’s health.

**The Informatics Department**

The Informatics Department provides a comprehensive support service to the Women’s. The Clinical Informatics Officer (Virtual Care and Portals) role sits within the Informatics Department which has 4 key portfolios:

- Electronic Medical Record (EMR)
- Business Intelligence & Analytics
- Health Information Services
- Archives

The EMR is used by more than 18,000 clinicians and staff across the four health services and is delivered in partnership with Epic, a global leader in health information technology.

**About the role**

The Clinical Informatics Officer (Virtual care and Portals) is primarily responsible for the design, testing, delivery and optimisation of build and workflows in the EMR relating to new virtual care and portal initiatives as well as measuring successes and benefits of this work.

Responsibilities also include:

- ensuring existing tools and functionalities are sustained and expanded where required and as directed by the Senior Clinical Informatics Analysts and/or Director of Informatics.
- provide support & system configuration for Virtual Care and Portals
- review, analyse, evaluate and document system and workflow needs to develop fit for purpose workflows
- work collaboraively with RWH EMR team, Patient Experience team. Parkville EMR team and all key stakeholders within the Women's
- active partcipant of Virtual Care and Health Hub working groups/committee(s)

**About you**

To be successful within this role you will need to have:

- Tertiary qualifications in a related field along and/or relevant industry experience
- Enthusiastic and driven to improve care using process design and technology.
- Ability to work autonomously.
- Demonstrated proficiency in the use of established administrative processes.

Good organisation and time management skills.

**Our benefits**

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

- $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
- Public transport options at our doorstep and end of journey facilities for cyclists
- Onsite childcare centre and breastfeeding rooms
- Mentoring, learning and career development opportunities
- Five weeks annual leave, monthly ADO’s and purchased leave options
- Flexible, hybrid working arrangements in consultation with line manager

**Inclusion and belonging**

**Join us