Customer Connection Specialist

16 hours ago

Sydney, Australia Hatch Full time

** This role is at HireUp (not for Hatch)**

Hatch is supporting HireUp to find a great Customer Connection Specialist to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like HireUp.

**About the role at HireUp**

Part of Team Builder, one of Hireup’s critical Local Services, which provides direct support to help our clients and account managers build their team of support workers. As a Customer Connection Specialist, you will be responsible for working directly with Hireup’s clients and support workers to build successful and well-matched teams, providing services ranging from filling last minute bookings to building out a comprehensive team to meet the needs of the client. Ultimately, your job is to deliver an outstanding quality of service for all clients and support workers who need our assistance to team up.

**Seniority**

**Junior** - A role for someone with some basic skills, good motivation and ability to learn. Typically up to 2 years of experience is required.

**Responsibilities**
- Relationship Building and Management - Develop, maintain, and prioritize relationships with key stakeholders to achieve specific goals
- Account Retention and Expansion - Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

**Strengths**
- Service orientation - Actively seeks and develops strategies to help key stakeholders
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals
- Prioritization - Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like HireUp.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $60,000.00 - $120,000.00 per year

  • Connections Technical Specialist

    2 weeks ago

    Sydney, Australia TransGrid Full time

    Work as part of a high performing, diverse, inclusive and supportive team - 24-month fixed-term with view to extend - Based in Sydney - Ultimo (Hybrid/ WFH) **The Opportunity** This is an exciting opportunity for to join Transgrid’s commercial arm LUMEA. Our Infrastructure and Energy Services team are looking for two experienced and self-motivated...

  • Connectivity Specialist

    3 days ago

    Sydney, Australia FareHarbor Full time

    **About FareHarbor** At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow. With over 20,000 clients across 90+ countries—we're the...

  • Member Connections Specialist

    3 days ago

    Sydney, Australia Rest Full time

    **Company Description** Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders **Closing date: COB 24th June 2025** - ** Join a Leading Superannuation Fund Provider**: - ** Help Rest Members Make Good Decisions About Their Superannuation**: - ** Permanent, Full-Time**: - **...

  • Connectivity Implementation Specialist, Hotels and Holidays

    1 week ago

    Sydney, Australia Qantas Airways Limited Full time

    **Job Description**: - Challenge yourself to support the Partnerships team within Qantas Hotels & Holidays - Take an opportunity to optimise how we work with internal and external strategic partner stakeholders and hoteliers globally - 12 month fixed term opportunity at our Mascot office Working in Qantas Loyalty is exciting and fast moving. Our agile way...

  • Connections Technical Specialist

    4 days ago

    Sydney, New South Wales, Australia TransGrid Full time $90,000 - $120,000 per year

    Come Join LUMEALUMEA is creating a smarter energy future for Australia. As the commercial arm of Transgrid Group, LUMEA has built a reputation as experts in developing energy connections, management, and storage assets, as well as managing technically and commercially innovative projects.Continue to make it happen for your career, and for the millions of...

  • Member Connections Specialist

    1 week ago

    Sydney, New South Wales, Australia Rest Full time $60,000 - $120,000 per year

    Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholdersJob DescriptionJoin a Leading Superannuation Fund Provider12 Month Fixed Term ContractHelp Rest Members Make Good Decisions About Their SuperannuationSydney LocatedHybrid Working - Blend of Sydney CBD...

  • Member Connections Specialist

    6 days ago

    Sydney, New South Wales, Australia REST Full time $120,000 - $150,000 per year

    Company DescriptionSupporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholdersClosing date: COB 3rd October 2025Job Description Join a Leading Superannuation Fund Provider12 Month Fixed Term ContractHelp Rest Members Make Good Decisions About Their SuperannuationSydney...

  • Member Connections Specialist

    6 days ago

    Sydney, New South Wales, Australia Rest Full time $90,000 - $120,000 per year

    Company Description Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholdersClosing date:  COB 3rd October 2025 Job DescriptionJoin a Leading Superannuation Fund Provider Help Rest Members Make Good Decisions About Their Superannuation Permanent, Full-Time Sydney...

  • Member Connections Specialist

    6 days ago

    Sydney, New South Wales, Australia Rest Full time $90,000 - $120,000 per year

    Company Description Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholdersClosing date:  COB 24th June 2025 Job DescriptionJoin a Leading Superannuation Fund Provider Help Rest Members Make Good Decisions About Their Superannuation Permanent, Full-Time Sydney...

  • Internal Communications Specialist

    4 days ago

    Sydney, Australia Datacom Full time

    Our purpose Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our continued commitment to deliver excellence to our customers is built around a true partnership approach. Role Overview In this role the Internal Communications Specialist - Connect...