Support Coordinator

2 weeks ago

Preston, Australia Aruma Full time

NFP - P/Time Perm - Flexible work arrangements
- Salary packaging + EAP + NFP discounts
- High performing team + Professional development
- **
Work Type: Part - Time 20 hours per week**:

- **Location: Preston - Melbourne North-West, Victori**a

**About the role**

Aruma is seeking a Support Co-ordinator to join our high performing Support Co-ordination Team based in North-West Melbourne, Preston (with customers across the North-West), you will work with families, carers and participants to support and coordinate all aspects of their NDIA plan and to form links with internal and external stakeholders. This will involve working with new business and continuous improvement to existing business. This role is a Part-time role with potential to move to Full-Time

Your role will involve:

- Assisting participants to build and maintain strong community relationships and local interests
- Supporting the implementation of all the supports in NDIS Plans, including informal, mainstream and community, as well as funded supports
- Networking internally and externally to assist Individuals achieve their desired personal outcomes
- Actioning of appropriate referrals for individuals
- Ensuring mainstream services meet their obligations (i.e. housing, education, justice, health).
- Timely, accurate and analytical NDIA reporting
- Assisting and mentoring participants to overcome barriers to inclusion.

**About you**
- Ability to build and maintain strong community connections and relationships with service providers, individuals and/or families/carers
- Exceptional interpersonal, verbal, and written communication skills, report writing, advanced literacy and analytical skills with high level of competency with Office 365 and the Microsoft suite of programs.
- Able to work independently in a high pressure and busy role, as well as in a small team environment and a strong personal resilience to challenges and a busy workload
- Demonstratable knowledge of and awareness of the National Disability Insurance Scheme (NDIS)
- Ability to learn the NDIA line items, planning processes and approaches to funding of supports
- Current Australian Driver’s License and access to a comprehensively insured vehicle

**What we offer**
- We offer the benefits of flexibility and professional learning and development opportunities.
- As a charitable organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + up to $2,650 p.a on meal & entertainment.
- Salary package living expenses (i.e., mortgage, loan, credit card repayments) meal and entertainment (dining out), a car (new or used)
- We offer employees and their immediate family members access to a confidential, impartial, and professional counselling service.
- Corporate health plans with Bupa.
- Fitness Passport for NSW, QLD, and ACT staff members.

**Culture

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