Infrastructure Team Leader
2 days ago
Opportunity available to lead and manage the support, administration, and maintenance of the server and end user computing environments, including those housed in public and private clouds, to deliver services supporting operational needs.
Coach, guide, mentor team members to meet objectives, contribute to ICT team development and cohesion.
**Requirements**:
- Degree or equivalent in computer science, IT, engineering, or business (IT major) or relevant industry experience
- 5 years proven IT experience in delivering technical solutions
- Experience leading a team in a technically complex environment
- Knowledge and experience in cloud computing (Azure, AWS), Windows and Linux/Unix operating systems, virtualization platforms, Citrix and Microsoft product suites, mobility management, database technologies, enterprise and trading systems, cyber security strategies and product suites, and backup products and procedures
- ITIL v3 Foundation Certification and Microsoft certification desirable
- Strong customer focus, communication skills, analytical ability, critical thinking, and technical documentation skills
**Responsibilities**:
- Lead, coach, develop, and retain a high-performing team, foster collaboration and communication within the team and with stakeholders
- Champion ICT strategy development and implementation, contribute to five-year systems and end user computing roadmap development and maintenance
- Assess new initiatives and design solutions
- Provide technical coordination with external vendors, identify and implement system improvements
- Report on environment availability, trending, and capacity requirements, manage team members scheduled for ICT projects, coordinate workloads, and participate in on-call roster
- Contribute to the overall strategy for server and end user computing environments, and the development of procedures and processes to support this strategy
- Ensure systems security in line with AESCSF standards, work with security team.
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