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Sales Account Manager
2 weeks ago
** This role is at DoorDash (not for Hatch)**
Hatch is supporting DoorDash to find a great Sales Account Manager - SMB to join their sales team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like DoorDash.
**About the role at DoorDash**
Sales Account Managers lead the relationship with some of the most valuable local hero merchant partners on the DoorDash Platform, focusing on revenue generating tasks. Sales Account Managers will focus on the breakthrough change that can be created for merchants, and the value that can be procreated. They help merchant partners accelerate to new levels by uncovering areas of opportunity and focusing on unlocking growth.
They are responsible for a book of business of high value SMB restaurant merchant partners.
The focus is about driving incremental revenue, introducing new products and features, renegotiating, implementing marketing strategies as well as troubleshooting operations, and being the all-in-one solutions provider to our most valued local hero partners.
**Seniority**
**Mid Level** - A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
**Core Responsibilities**
- Adoption and Success Management - Support customers gain value from the product / service. Including check-ins, training, addressing blockers to adoption, and providing best practice advice
- Account Retention and Expansion - Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions
**Strengths**
- Negotiation - Persuades others to shift their views and/or behaviours with the goal of reaching consensus
- Results orientation - Focuses on outcomes and the steps it takes to achieve them
- Problem solving - Identifies problems and develops logical solutions that address the problems
Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like DoorDash.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
**Salary**: $80,000.00 - $120,000.00 per year
Work Location: One location
