Team Leader

1 day ago


Mulgrave, Australia City FM Australia Full time

City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners.

THE OPPORTUNITY
We are now seeking an energetic, self -motivated individual, with strong communication skills to support our team members. This role includes a wide range of responsibilities, which will require an efficient and mature approach, whist working in a fast paced, dynamic environment.

**Your key responsibilities in the role will be to**:

- Lead, mentor, motivate and manage a diverse team
- Ensure set targets and KPI’s are achieved
- Manage day-to-day workload of team members as well as rostering
- Liaise with internal and external stakeholders
- Work within a fast-paced contact centre environment that operates 24/7

**To be considered for this role you will have / be**:

- Previous Team Leader/Supervisor experience with the ability to lead a team - Essential
- Previous Customer Service experience - Essential
- Have previously worked in a fast-paced contact centre and or office environment
- Proven ability to build and maintain customer relationships with internal and external stakeholders
- Driven to succeed and able to achieve and exceed targets/KPIs
- High level of attention to detail
- Excellent communication and computer skills

If you would like the opportunity to be part of a growing Australian Facilities Management business, we would love to hear from you.

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member. We provide a challenging and rewarding environment with ongoing professional development for all our Team Members.

City does not accept any unsolicited resume referrals from Recruitment Agencies. City will not pay any placement fees relating to unsolicited resume referrals.


  • Warehouse Team Leader

    2 weeks ago


    Mulgrave, Australia Supply Chain Full time

    **About Us In October 2020, Woolworths Group Supply Chain rebranded to become Primary Connect - an end-to-end supply chain partner within Woolworths Group. Our team of more than 8,000 support businesses within Woolworths Group (such as Supermarkets, Countdown and Big W), and over 1,300 commercial customers across the country, to connect communities with the...

  • Team Leader

    7 days ago


    Mulgrave, Australia nib health funds Full time

    Let’s talk about this role Instacare is now proudly part of nib Thrive, enhancing the support we provide throughout the NDIS journey. As the Team Leader - Relationships Team, you'll play a key role in this mission by taking ownership of the day-to-day operations and performance of the Relationships Team. The role focuses on cultivating relationships...

  • Team Leader

    1 week ago


    Mulgrave, Australia City FM Australia Full time

    City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. THE OPPORTUNITY We are now seeking an energetic, self -motivated individual, with strong communication & negotiation skills to support and oversee the...

  • Team Leader

    7 days ago


    Mulgrave, Australia Primary Connect Full time

    **Team Leaders - MNDC - Day, afternoon and night shifts available including weekends - Permanent opportunity with a competitive salary and bonus on offer. Work onsite at our Melbourne National Distribution Centre (MNDC) in Mulgrave **Welcome to Primary Connect Primary Connect is the most extensive food and retail supply chain network in Australia and New...

  • Sales Team Leader

    2 weeks ago


    Mulgrave, Australia Coloplast Full time

    **Location**: Mulgrave, AU **Job Family**: Consumer **Country/Region**: Australia Are you ready to lead a passionate sales team in making a real difference in people's lives? Join us at Coloplast, consistently ranked as one of Australia’s Best Places to Work, with a No. 2 ranking in 2024! Competitive salary + bonus + birthday leave + annual salary...


  • Mulgrave, Australia COMMERCIAL CREDIT SERVICES Full time

    **Team Leader/Supervisor - Call Centre -Mulgrave (South-East of Melbourne) - Immediate Start** If you are set on making a difference, seeking a role where no day is the same, then we have the ideal role for you! Commercial Credit Services is a professional debt collection agency that provides debt recovery services across Australia and New Zealand. We have...

  • Team Leader

    4 days ago


    Mulgrave, Australia City FM Australia Full time

    City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. **The Opportunity**: We are now seeking an energetic, self -motivated individual, with strong communication skills to support our team members. This role...


  • Mulgrave, Australia Kmart Full time

    **Brighter Futures Start Here** As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy...


  • Mulgrave, Australia Kmart Full time

    **Brighter Futures Start here** As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy...


  • Mulgrave, Australia COMMERCIAL CREDIT SERVICES Full time

    Commercial Credit Services is a professional debt collection agency that provides debt recovery services across Australia and New Zealand. We have an exciting opportunity join our Call Centre team as our Afternoon/Evening Team Leader in our Mulgrave office. We are a merit-based employer, who is proud of our diverse workplace and seek to continue this. We...