Team Leader

**About Us In October 2020, Woolworths Group Supply Chain rebranded to become Primary Connect - an end-to-end supply chain partner within Woolworths Group. Our team of more than 8,000 support businesses within Woolworths Group (such as Supermarkets, Countdown and Big W), and over 1,300 commercial customers across the country, to connect communities with the products we need and love. Becoming Primary Connect gives us the opportunity to keep growing so we can become the next generation supply chain whilst remaining an essential part of Woolworths Group. There has never been a more exciting time to join our team. **Team Leader - Monday to Friday day shift available for an immediate start - Permanent opportunity with a competitive salary and bonus on offer. - Work onsite at our Melbourne National Distribution Centre (MNDC) in Mulgrave **The Opportunity **We are currently seeking a highly motivated and passionate individual to join our leadership team in the role of Team Leader. As a Team Leader, you will effectively lead and manage your assigned team to meet safety, operational, people, customer and financial performance expectations. Your commitment to leadership and advocacy for our purpose of "connecting communities with the products they need and love” will drive the success of your team and the DC. As a Team Leader you will be responsible for coaching, training and managing your team to achieve the best stock outcomes, getting the right stock to the right people at the right time and into the customers hands. **Key Responsibilities - Lead, coach and mentor direct reports, creating a customer first culture that delivers great results - Daily management of the business to achieve planned/budgeted KPIs, cost outcomes, safety measures and service levels - Build and promote a team environment with a focus on working collaboratively - Conduct team member assessments of competence - Complete administrative tasks associated with managing the team including management of leave, time and attendance and injury management - Ensure housekeeping and safe working practices are adhered to, promoting safety policies and procedures on an ongoing basis - Effectively communicate with team members and key stakeholders - Focus on the continuous improvement of systems and processes - Ensure we exceed our DIFOTEF targets **Who we’re looking for We’re looking for resilient, results driven individuals who are able to negotiate and influence with stakeholders at all levels. Who will also: - Strive to be a true leaders - with a proven ability to lead, inspire, engage and recognise your teams achievements - Strong people leadership skills and knowledge - Demonstrate front line/management experience managing a minimum of 40+ team members - Strong customer service ethic and understanding of retail operations demands - Exposure to Unions and dealing with Representatives will be advantageous - Possess a proven history in coaching and mentoring others - Knowledge of warehouse management systems such as WMS and TMS - Be safety focused - Flexibility to meet business needs, including changing shifts and days as required **What’s in it for you? - Culture of innovation, recognition and always creating together - Join one of Australia’s most trusted brands - Great benefits and discounts across our brands **Grow with the Group As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency. As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference. We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other. **We’d love to hear from You