Current jobs related to Front Office Assistant Manager - Brisbane - MERCURE
-
Assistant Front Office Manager
2 weeks ago
Brisbane, Australia Crystalbrook Collection Full timeA dynamic, inclusive and guest centric working environment - Full time hours over 7 day roster - Great range of benefits available with continuous professional development **Crystalbrook Vincent sits beautifully in Howard Smith Wharves and embraces the Brave and Bold in everything we do, we are seeking a talented and passionate Full-Time Assistant Front...
-
Assistant Front Office Manager
2 weeks ago
Brisbane, Queensland, Australia Mantra Terrace Hotel Full time $60,000 - $90,000 per yearAssistant Front Office ManagerAn exciting career opportunity is now available for an Assistant Front Office Manager (perfect for an experienced Duty Manager looking to take the next step) to lead our busy Front Office and Food & Beverage teams here at the Mantra Terrace Hotel in Brisbane.The hotel is centrally located only a short distance from the Brisbane...
-
Front Office Manager
3 days ago
Brisbane, Australia SOFITEL Full time**Company Description** Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them...
-
Assistant Front Office Manager
4 weeks ago
Brisbane, Queensland, Australia at Full timeAn exciting career opportunity is now available for an Assistant Front Office Manager (perfect for an experienced Duty Manager looking to take the next step) to lead our busy Front Office and Food & Beverage teams at the Mantra Terrace Hotel in Brisbane.The hotel is centrally located, only a short distance from the Brisbane CBD, with amenities right on our...
-
Front Office Manager
1 week ago
Brisbane, Australia Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Front Office Manager
1 day ago
Brisbane, Australia Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Front Office Duty Manager
7 days ago
Brisbane, Australia Stamford Hotels & Resorts Full time**Job No**: STAM2024301066 **Location**: Brisbane About Us About the Role Stamford Plaza Brisbane is currently seeking a full time Front Office Assistant Manager/ Front Office Duty Manager to join our Front Office Department. This role will suit a hospitality-driven professional that possesses the initiative and ambition to lead a dynamic team. It will be an...
-
Front Office Manager
1 day ago
Brisbane, Australia Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Front Office Manager
1 day ago
Brisbane, Australia Oaks Hotels Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
-
Front Office Manager
2 weeks ago
Brisbane, Australia Oaks Hotels Full time**Company Description** Oaks Hotels & Resorts is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Our modern and fully equipped apartments, residences and suites are what make our Guests return time and time again. Our people drive the success of our business, so we...
Front Office Assistant Manager
2 weeks ago
**Company Description** About the Mercure brand**
Mercure Hotels offer so much more than a place to find comfort and sleep -they are a portal to discovery, a springboard to exploration. Since its founding in 1973, Mercure has made it its mission to enlighten guests to the treasures of the location they are in. The network prides itself on offering high-quality standards with a true take on locality. From the moment guests arrive -- in one of our 950+ Hotels across 60+ countries -they are instantly immersed in a locally inspired atmosphere. Everything from the decorative design to a passion for local food and beverage discoveries is rooted in the unique features of each destination.
**About Mercure Brisbane Spring Hill**
The Mercure Brisbane Spring Hill is located on the central city fringe, just minutes from the CBD, Brisbane River, Suncorp Stadium and public transport. Overlooking the city skyline and Roma St Parklands, the Hotel features 179 spacious guest rooms with generous open-aired balconies, modern amenities, an outdoor swimming pool, fitness room, and an alfresco-style restaurant and bar.
**Job Description** Assistant Manager - Front Office**
Reporting to the Rooms Division Manager, the **Assistant Manager **role acts as the Duty Manager and the Hotel's representative in the absence of the senior leadership team and General Manager.
**WHAT YOU WILL BE DOING**:
Your duties and responsibilities will include but are not limited to:
- Support the Rooms Division Manager in providing overall management to the Front Office and Reservations departments.
- Co-ordinate and assist with check-ins, check-outs, luggage delivery and creating reservations in line with Accor’s standards.
- Ensure the smooth and efficient running of the Hotel's operations in the absence of the General Manager or Senior Managers with high level of customer service provided at all times.
- Lead by example when attending to guest requests.
- Have the necessary skills and training to actively resolve complaints and challenges presented by guests.
- Assist the Rooms Division Manager in creating and implementing department training plans to drive performance and engagement within the front office team.
- Assist with the preparation of rosters and timesheets in line with the Award requirements.
- Be a support to all areas of the Hotel, helping and guidance in peak times to eliminate potential issues.
- Take responsibility for the health and safety of all Hotel visitors, guests, and team members.
**Qualifications**
- Diploma in Hospitality or Business Management (preferred)
- Minimum of 2-3 years relevant experience in the Hotel/Hospitality industry
- Strong working knowledge of Microsoft suite and Opera
- Holds a valid QLD Responsible Service of Alcohol (RSA) certificate
- Flexible availability to work a 7-day rotating roster, including weekends and public holidays
- Strong written and verbal communication skills with the ability to actively resolve problems and challenges
- Full working rights in Australia
**Additional Information** Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. With 5400+ Hotels across 110+ countries, the opportunities are endless
- Learn your Way - Access to our Accor Academy so you can learn while you earn
- Work Your Way - Flexibility to ensure a work life balance
- Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation worldwide
- Accor's refer-a-friend bonus
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program
**#workyourwaytoleadership #accorcareers #accorlivelimitless #accorhotels #itsgoodtobeus #benefitsyourway
