Nab Remediation Analyst

1 week ago

Melbourne City Centre, Australia HAYS Full time

Kickstart your career at NAB We are looking for applicants with KYC experience. 12-month assignment $36.50ph

CIR Analyst

NAB

12 month full time contract

Up to $36.50 per hour

Melbourne CBD

Hybrid

I am currently working with one of the top banks in Australia, NAB, who are looking CIR Analyst to join their team

They're looking for someone who has previous experience in KYC (Know your Customer) and AML (Anti Money Laundering).

The Roles and Responsibilities:

- Inbound and Outbound remediation calls centred around Know Your Customer (KYC) requirements to ensure NAB has up to date customer information. The calls are structured around verifying and updating NAB core systems to ensure we are compliant with its Anti Money Laundering / Counter Terrorism Financing Program & Standards.
- Accountable for achieving optimal quality control outcomes and to communicate clearly and effectively with customers.
- Your role is to provide an excellent customer experience whilst also having the ability to objection handle through providing information to customers
- Your role will require you to complete work based around complex company structures while adhering to KPI standards set by the business unit

Key Skills and Requirements for the role:

- Understanding of AML/CTF regulatory frameworks, particularly KYC
- Excellent knowledge of (and experience in) Regulatory/Risk Framework
- Excellent communication skills
- The ability to problem-solve and identify continuous improvement opportunities
- Able to work collaboratively and effectively across several functional teams
- Ability to thrive in a fast-paced environment and manage competing priorities
- Ability to complete complex case work while adhering to KPI expectations
- Able to follow a hybrid working environment

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2752996

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