Technical Account Representative

1 day ago

North Sydney, Australia FIAlab Instruments Full time

**Technical Account Representative - Scientific Instrumentation**

**Location**: North Sydney, NSW
**Company**: FIAlab Instruments Australia Pty Ltd

FIAlab Instruments Australia Pty Ltd is seeking a motivated and technically skilled Technical Account Representative to join our growing team. This is a unique opportunity to work with cutting-edge laboratory instrumentation in a dynamic, regional environment.

**About Us**

FIAlab Instruments Australia Pty Ltd, based in Sydney, is an affiliate of FIAlab Instruments Inc., a U.S.based manufacturer of advanced chemical analysis instrumentation and control software. Established in 2024 to better serve our Australian and New Zealand customer base, the Australian office has seen rapid growth and is expanding its team.

We specialize in flow injection analyzers, used for automating wet chemistry methods across a range of analytes and industries. Our global customer base spans all seven continents and is supported by a well-established distributor network.

**Position Overview**

As a Technical Account Representative, you will work closely with existing and prospective customers throughout the entire sales cycle — from identifying needs to delivering tailored instrument solutions. This role combines technical sales with general business support and offers a diverse range of responsibilities.

**Key Responsibilities**

**Sales & Account Management**
- Drive sales of laboratory instrumentation to new and existing clients
- Build and maintain strong customer relationships across the ANZ region
- Educate prospective customers on FIAlab’s product range and assist with onboarding and integration
- Conduct product demonstrations (in-person and virtual)
- Represent the company at conferences (travel required)

**Business Operations**
- Manage supplier and procurement portals
- Oversee local inventory and coordinate shipping and logistics
- Support day-to-day administrative tasks and internal policy coordination
- Minimum 3 years of post-college experience in laboratory instrument sales or a closely related field
- Strong understanding of analytical instruments (experience with flow analyzers, ICP, or LC/IC/GC is a plus)
- Excellent communication skills, both written and verbal
- Strong customer service and interpersonal abilities
- Proven organizational and multitasking skills
- Strong problem-solving skills and attention to detail
- Substantial travel domestically (~30%) and internationally (~10%) is required
- FIAlab has a strong commitment to employ local labor and the applicant must have the right to work in Australia

**Preferred Qualifications**
- Bachelor’s degree in Chemistry, Environmental Science, or a related scientific discipline
- Prior experience with flow injection analysis or similar technologies
- Familiarity with laboratory workflows and customer support in a technical setting

**What We Offer**
- Hands-on training with our instruments and software
- A varied role with both technical and business responsibilities
- Opportunities for professional development and travel
- Being part of a supportive, collaborative regional team

Pay: $80,000.00 - $110,000.00 per year

**Benefits**:

- Travel reimbursement
- Work from home

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- Instrument Sales: 2 years (required)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 25% (required)

Work Location: In person

  • Technical Sales Representative

    1 week ago

    Sydney, Australia Vendito Consulting Full time

    Sector- Industrial - Job type- Full Time - Contact- 0485 873 798- Location- Sydney - Salary- 80k/year - 90k/year - Reference A globally recognized company that specializes in medium and high pressure industrial compressors and systems are currently seeking a Technical Sales Representative to join our team in Sydney, NSW. To oversee their accounts within...

  • Technical Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Kaseya Full time $104,000 - $130,878 per year

    At Kaseya, we power IT. With over 50 SaaS products in our portfolio, we enable our partners to deliver best-in-class IT services across the globe. Our solutions span Business Admin, Endpoint Management, Security, and Backup & Continuity, helping MSPs and IT teams work smarter, faster, and more securely.We're looking for a Technical Account Manager (TAM) to...

  • Technical Sales Representative – Coding

    20 hours ago

    North Melbourne, Victoria, Australia Aldus Pty Ltd Full time $90,000 - $120,000 per year

    Drive growth. Build customer partnerships. Be part of a winning team.Aldus is a proudly Australian multinational company, with operations spanning Australia, New Zealand, North America, and Europe. We're passionate about innovation and helping the manufacturing industry adopt smarter, more sustainable solutions.From our newly renovated Head Office, we are...

  • Technical Sales Representative

    5 days ago

    Sydney, New South Wales, Australia PERSOL APAC Full time $90,000 - $120,000 per year

    The CompanyOur client is a globally recognised leader, with a rich history in the manufacturing and supply of chemical products for the building industry. This is an innovative and sustainable business that offers a comprehensive range of products and solutions, for various applications such as flooring, waterproofing, and structural strengthening.About the...

  • Technical Product Representative

    2 weeks ago

    North Sydney Council, Australia EssilorLuxottica Full time $90,000 - $120,000 per year

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the...

  • Technical Account Manager

    1 week ago

    Sydney, Australia Rippling Full time

    **About Rippling**: Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for...

  • Technical Representative

    2 weeks ago

    Sydney, New South Wales, Australia Autolac Full time $104,000 - $130,878 per year

    Our organisation is a leading supplier of Automotive paint and consumables to the vehicle refinishing industry. We are a customer-focused business that believes in delivering the best service experience possible for our customers.Due to ongoing growth, an exciting opportunity has arisen for a Technical Representative to join our team. This role would be...

  • Technical Account Manager

    3 days ago

    Sydney, Australia Rippling Full time

    **About Rippling** Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take...

  • Technical Product Representative

    1 day ago

    North Sydney, Australia EssilorLuxottica Full time

    We are **EssilorLuxottica,** a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address...

  • Technical Sales Representative

    3 days ago

    Bayswater North, Victoria, Australia Talent Focus Full time $60,000 - $100,000 per year

    Talent Focus Recruitment are hiring for a Technical Sales Representative with a background/experience in Sheet Metal Our client provides high quality laser cutting and metal fabrications services.  BayswaterFull timeMonday-FridayDuties and responsibilities:  Provide technical advice to staff, customers and suppliers on laser cutting, bending and...