Operations Supervisor

**About the Role**
- Team Global Express is seeking a Supervisor to join our team at our Larapinta Location on Brisbane’s Southside
- Working hours are 6:00 - 14:00 Monday to Friday
- Cost effectively manage labour and equipment resources while ensuring safety compliance.
- Deliver toolbox talks and complete inductions for new drivers.
- Manage DIFOT performance metrics to meet or exceed targets.
- Maintain direct contact with major customers and Account Managers to ensure seamless operations.
- Occasionally allocate local pick-ups as required.
- Maximise load capacities in line with our OHS policies and Department of Main Roads regulations, ensuring efficient sorting and loading.
- Conduct driver debriefs and audit checks to confirm Proof of Pickup or Delivery is accurate and complete.
- Ensure compliance with safe driver plans, quarantine declarations, Australian DG code, fatigue management legislation, and vehicle weight limits.
- Oversee removal of freight from overweight vehicles, safeguarding time-sensitive items.
- Maintain manifest accuracy and timely reporting of operational variations impacting the network.
- Work in accordance with the branch EBA.
- Carry out other duties as directed by the Branch Manager.

**What You’ll Bring**
- Willingness to identify and resolve operational inefficiencies, manage costs, and maintain compliance with industrial awards and staffing levels.
- Excellent communication, customer service, and management skills to foster teamwork, lead effectively, and build strong relationships with colleagues and customers.
- Essential personal attributes such as a strong work ethic, sound judgement, ability to work autonomously or within a team, and a commitment to delivering outstanding customer service.
- Well-developed time management, delegation, and conflict resolution skills, combined with literacy and numeracy competence.

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.