Customer Service Representatives

16 hours ago

Canberra, Australia IMB Bank Full time

**Banking experience not required, excellent training provided**:

- **2 x Part Time (roster flexible Mon - Fri) - Canberra Region**

IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 143 years. An award winning and growing organisation, we’ve donated more than $11.5 million through our Community Foundation to over 850 projects in the communities in which we live.

We are looking for enthusiastic **Customer Service Representatives** to join our Branches in the **Canberra Region, **in providing great service and support to IMB customers in relation to their financial needs.

**The main aspects of the role include**:

- Having conversations and interactions with customers via all channels, including face to face, phone and online and helping them with their banking and insurance needs and enquiries
- Exploring new opportunities to find the right financial solutions that may improve their position
- Using various technologies, systems and digital platforms, cash handling and balancing
- Working with your Manager and team to collectively achieve the branch goals and objectives
- Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carryout out administrative duties
- 2 x Permanent, Part time on our ACT Relief team.

**To carry out the role successfully, you’ll need to be able to demonstrate**:

- Experience in sales and service, preferably in retail, banking or hospitality industries
- Cash handling experience and an accurate eye for detail
- A learning mindset and ambition to build a career in the banking industry
- An aptitude for technology and proficient in MS Office programs/apps
- Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
- A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
- A genuine desire to help people, work directly with customers as well as work with and support a team
- The willingness to travel to branches within the region as required for training or staff relief purposes.

**IMB Benefits include**:

- A supportive culture that actively promotes inclusion and the wellbeing of our employees
- Competitive remuneration
- Wellbeing days
- Product concessions
- Paid parental leave
- Purchased leave options
- Study assistance
- Corporate uniform
- Genuine investment in your learning and professional growth.

  • Customer Service Representative

    4 days ago

    Canberra, ACT, Australia Venture Smarter Full time $30,000 - $60,000 per year

    The Role: The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with...

  • Customer Service Representative

    3 days ago

    Canberra, Australia Emd Law Full time

    This is a remote position. We are seeking a highly motivated and detail-oriented Customer Service Representative who is willing to make the role their own! We look forward to meeting you! **Overview**: **Main Duties**: - Manage and maintain customer relationships, providing information on services, and pricing. - We offer full training for all duties to...

  • Customer Service Representative

    1 week ago

    Canberra, Australia Chandler Macleod Full time

    As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our client is seeking to engage a...

  • Customer Service Representative

    2 weeks ago

    Canberra, Australia NEXTDC Full time

    Company Description At NEXTDC, it is our firm belief that the success of our business is underpinned by the extraordinary talents of our people. We live and breathe a ‘customer first’ ethos, placing our customers at the centre of everything we do. In order to deliver to our customers an exceptional experience that they won’t find elsewhere, we look to...

  • Customer Service Representative

    3 days ago

    Canberra, Australia Fletcher Building Full time

    **General Information**: **Job Type** Permanent **Category** Customer Service **Business** Stramit **Location** ACT **Job Reference** 40608 **Posted Date** 04-Jun-2025 **Closing Date** 04-Jul-2025 **Description**: **Who We Are** - Stramit is “Australia’s leading vertically integrated steel manufacturer and total steel building material...

  • Customer Service Representative

    1 week ago

    Canberra, ACT, Australia IMB Bank Full time

    Full time Monday to Friday, 12 month contractBanking experience not required, excellent training providedSupportive team environment with great career pathways.Are you ready to start a rewarding career in banking? We have an exciting opportunity for a Customer Service Representative to join our Belconnen team, providing great service and support to IMB...

  • Customer Service Representative

    1 week ago

    Canberra, ACT, Australia IMB Bank Full time $60,000 - $80,000 per year

    Monday to Friday, casual ($41.49 per hr)Banking experience not required, excellent training providedSupportive team environment with great career pathways.Are you ready to start a rewarding career in banking? We have an exciting opportunity for a Customer Service Representative to join our branches across the ACT region, providing great service and support...

  • Virtual Customer Service Representative

    4 days ago

    Canberra, ACT, Australia Total Shape Full time $30,000 - $38,400 per year

    The Role: Company: Total ShapeLocation: Work From Home (Remote)Salary: $2,500 – $3,200 per month (depending on experience)Role Overview:We are seeking a Virtual Customer Service Representative to deliver exceptional support to our customers via email, chat, and phone. The ideal candidate is empathetic, detail-oriented, and skilled in providing high-quality...

  • Customer Delivery Representative

    2 weeks ago

    Canberra, ACT, Australia AMS Full time $45,000 - $65,000 per year

    We're looking for a Customer Delivery Representative to join us in Fyshwick, Canberra. As a Customer Delivery Representative you'll work behind the scenes to keep our operations running smoothly, efficiently, and safely. Never afraid of hard work, in this fast-paced role you'll handle the replenishment of stock and deliveries to Club Assist contractors...

  • Customer Delivery Representative

    6 days ago

    Canberra, ACT, Australia AMS Full time $60,000 - $120,000 per year

    We're looking for a Customer Delivery Representative to join us in Fyshwick, Canberra.As a Customer Delivery Representative you'll work behind the scenes to keep our operations running smoothly, efficiently, and safely. Never afraid of hard work, in this fast-paced role you'll handle the replenishment of stock and deliveries to Club Assist contractors and...