Administration and Marketing Assistant

Marketing and Administration Assistant Full-Time Work from Home Position

**Location**: Sunshine Coast, Queensland, Australia
**Employment Type**: Full-time, Permanent
**Work Arrangement**: Remote/Work from Home
**Industry**: Registered Training Organisation (RTO)

**About the Role**

We are seeking a dynamic and organised Marketing and Administration Assistant to join our team. This full-time work from home position is perfect for someone who thrives in a fast-paced educational environment and is passionate about supporting student success whilst driving business growth.

Based on the Sunshine Coast, you'll work remotely to provide comprehensive marketing support and administrative assistance to our RTO operations. This role offers the flexibility of working from home whilst contributing to the sales and delivery of quality training and assessment services.

**Marketing Support**
- Assist with the development and implementation of marketing campaigns across various channels
- Create engaging content for social media platforms, websites, and promotional materials
- Support the maintenance and updating of marketing databases and CRM systems
- Coordinate marketing events, webinars, and promotional activities
- Assist with market research and competitor analysis
- Support the development of marketing collateral and course promotional materials
- Monitor and report on marketing campaign performance and engagement metrics

**Administrative Duties**
- Provide general administrative support to the RTO management team
- Assist with student enquiries and initial course information requests
- Support the coordination of training schedules and course bookings
- Maintain accurate records and databases in compliance with RTO requirements
- Assist with document preparation, filing, and record keeping
- Coordinate communications between students, trainers, and management
- Support compliance activities and assist with audit preparations

**Student Support**
- Assist with enrolment processes and course information provision
- Support student onboarding and orientation activities
- Maintain student records and progress tracking systems

**Essential Requirements**
- Diploma or Degree in Marketing, Business Administration, or related field
- Minimum 2 years' experience in marketing and/or administrative roles
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience with social media platforms and content creation
- Familiarity with CRM systems and database management
- Excellent organisational and time management abilities
- Strong attention to detail and accuracy
- Ability to work independently and manage multiple priorities
- Reliable home office setup with high-speed internet connection

**Desirable Qualifications**
- Experience working within the VET sector or education industry
- Knowledge of Australian Quality Framework (AQF) and RTO compliance requirements
- Experience with learning management systems (LMS)
- Graphic design skills and proficiency in design software
- Understanding of digital marketing tools and analytics platforms
- Customer service experience in an educational environment

**What We Offer**
- Competitive salary package commensurate with experience
- Flexible work from home arrangement
- Professional development opportunities
- Supportive team environment
- Opportunity to contribute to student success and career development
- Work-life balance with flexible hours (within business requirements)
- Access to training and upskilling opportunities

**Application Process**
- A detailed CV outlining your relevant experience
- A cover letter addressing the key requirements and explaining your interest in the role
- Two professional references

**Application Closing Date**: 5pm Friday, 25 July 2025
**Contact**: Christopher Nield

Pay: From $60,000.00 per year

**Benefits**:

- Work from home

Supplementary Pay:

- Performance bonus

**Education**:

- Diploma (required)

**Experience**:

- Marketing: 2 years (required)

Work Authorisation:

- Australia (required)

**Location**:

- Sunshine Coast QLD (required)

Work Location: Remote

Application Deadline: 25/07/2025
Expected Start Date: 04/08/2025