Manager, Payment Strategies

**Department of Treasury and Finance**
**Job reference**: 651928
**Location**: 5000 - ADELAIDE
**Job status**: Ongoing
**Eligibility**: Open to Everyone
- Permanent ongoing role
- Flexible working arrangements
- Supportive career development opportunities

Revenue SA, a branch of The Department of Treasury and Finance is located in the heart of the Adelaide CBD and has a vision to make South Australia a better place to live, work, do business and raise a family through their contribution to government policy and decision making and the provision of efficient services.

Remuneration: AS08 - Salary range $121,107 up to $125,679 + Super

**About the opportunity**:
As a Manager of Payment Strategies, you will play a pivotal role in shaping the strategic direction of the debt collection and management functions within RevenueSA. You will be responsible for leading a team of dedicated professionals, managing budgets, and developing innovative strategies for debt recovery. Your expertise will be crucial in providing high-level strategic and operational advice to key stakeholders. You will also have the opportunity to develop, implement, and monitor policies aimed at enhancing the payment experience. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of risk management.

**Key requirements include**:

- Provide strategic and operational advice to the RevenueSA Executive and other senior stakeholders
- Develop, implement, and monitor policies and guidelines focused on improving the payment experience
- Manage the team's budget effectively
- Ensure that strategic objectives are attained
- Maintain positive customer relationships ensuring a high focus in service delivery
- Manage RevenueSA’s relationship with outsourced legal service providers

**About us**:

- At the Department of Treasury and Finance we work together to ensure South Australia is a thriving, prosperous state now and into the future.
- We are the lead agency for economic, social and financial policy outcomes. We play a vital role in providing financial services to the community and economic and fiscal policy advice to the Government of South Australia.
- Our culture is one that welcomes all and we embrace flexibility and embrace diversity. We believe people are our most valuable asset, so we work to support the skills, knowledge and capability of our staff.

Overall, you will need to be a self-motivated individual with the ability to build collaborative relationships with key internal and external stakeholders and decision makers. You’re a customer focused professional that’s driven to exceed expectations by providing solutions to problems. This role is vital to the continued success in contributing to an organisation who are dedicated to quality and integrity and an inclusive working environment.

**About us**:

- At the Department of Treasury and Finance we work together to ensure South Australia is a thriving, prosperous state now and into the future.
- We are the lead agency for economic, social and financial policy outcomes. We play a vital role in providing financial services to the community and economic and fiscal policy advice to the Government of South Australia.
- Our culture is one that welcomes all and we embrace flexibility and embrace diversity. We believe people are our most valuable asset, so we work to support the skills, knowledge and capability of our staff.

**What we offer**
- Flexible working options
- Salary packaging options
- Discounted gym membership
- Supportive career development opportunities
- Employee Assistance Program for you and your family
- Be Well Program

**For a confidential discussion about the role please contact**:
Name: Jessica Della-Verde
Title: Manager
Tel: 08 8216 3534

or

Name: Patrick Dutra
Title: Consultant
Tel: 08 8216 3530

**Application Instructions**:
Applicants are required to submit a Curriculum Vitae and covering letter (no more than two pages) addressing the key selection criteria and demonstrating suitability for the role. You are also required to provide details of 2 referees and complete a pre-employment declaration.

**Applications close**: 02/03/2025 11:45 PM