Service Delivery Manager

**$2.3 billion-dollar New Intercity Fleet (NIF) project**:

- **Rotating roster, day & afternoon shifts**:

- **Close-knit and supportive culture**

The $2.3 billion-dollar New Intercity Fleet (NIF) project will involve the design, build and maintenance of 554 train carriages for Transport for NSW. The New Intercity Fleet (NIF) will carry customers from Sydney to the Central Coast, Newcastle, the South Coast, the Blue Mountains and Lithgow.

**About your role**

UGLs NIF team are seeking a **Service Delivery Manager** based at our Kangy Angy maintenance facility on the central coast working as part of the maintenance delivery team supervising a crew of maintainers working on a 24/7 rotational shift basis.
As the **Service Delivery Manager** you will be responsible for managing and supervising a team of direct reports ensuring that the maintenance schedule is maintained within the required planned versus actual hours and for the performance management of their direct reports including work being performed to the required quality standard and completed in a safe manner in accordance with the NIF safety management plan as directed by the Operations Manager.
**About you**

You will have relevant experience in a similar role within a Production environment, as well as demonstrated leadership skills mentoring & supporting teams.
Other key duties will include:

- Expertise in management preferably with a background in maintenance, manufacturing and engineering
- Previous experience managing a team of people with a set delivery target to be achieved
- Proven project management skills
- Experience and understanding of manufacturing resource planning systems and procedures
- Sound understanding of budgetary, cost control, performance measurement activities
- RISI / RSW Accreditation

**What we offer**
- Diverse opportunities to grow, back yourself and achieve
- Flexible working arrangements
- Ongoing training for career progression
- A competitive remuneration package with salary continuance insurance, employee assistance program for employees and their families, AIA Vitality wellness program and Discounts on private health insurance, vehicles, travel and more

**What makes you right for UGL**
- Ability to provide a safe, supportive and positive workplace
- Empower a united and collaborative culture
- Deliver technical excellence and create efficient, innovative solutions
- Build an enviable reputation and the trust of employees, clients and other stakeholders
- Genuine concern for safety

**About Us**

UGL is a well-known and respected for providing end-to-end engineering, construction and maintenance services within; rail and transport, communications and technology systems, oil and gas, power, renewables and resources, water and defence markets. UGL partners with some of the world’s largest blue-chip companies and government agencies, private enterprises and public institutions. We are a member of the CIMIC Group of companies
At UGL, we value diversity - in the backgrounds, ideas, work styles and perspectives of our team. We are an Equal Opportunity Employer and strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally diverse backgrounds to apply.
Please note that relevant screening checks will be conducted as part of the recruitment process. These may include a national criminal history check and for you to undergo pre-employment medical assessment including drug and alcohol screen.
**Ref**:256493
**#LI-AJ1**

**Discipline**: Supervisor

**Primary Location**: Australia-NSW-Central Coast & Gosford

**Work Type**: Full-time