Service Delivery Specialist

6 days ago

Central Coast Council, Australia beBeeSupport Full time $115,000
Job Overview:

The role of Service Support Officer plays a vital part in ensuring the delivery of high-quality home care services that are tailored and personal to each individual's needs.

Key Responsibilities:

  • To work collaboratively within the Mission and Mission in Action team to develop and implement strategies that enhance service delivery;
  • To conduct thorough assessments to identify individualized care requirements and create personalized plans accordingly;
  • To maintain accurate records of client interactions, progress, and outcomes;
Essential Skills and Qualifications:

  • A strong understanding of customer-centric service principles and ability to apply them in practice;
  • Excellent communication and interpersonal skills to build rapport with clients, families, and healthcare professionals;
  • Ability to work independently and as part of a team, with a focus on delivering exceptional results;
  • Strong analytical and problem-solving skills to identify areas for improvement and implement effective solutions;
Benefits:

This role offers a unique opportunity to make a meaningful difference in people's lives while growing professionally in a dynamic and supportive environment. As a valued member of our team, you can expect to receive comprehensive training, opportunities for career advancement, and a competitive compensation package.

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