Service Delivery Expert

3 days ago

Central Coast, Australia beBeeHospitality Full time $100,000 - $130,000
Service Delivery Expert

The primary objective of this role is to oversee the delivery of hospitality services, encompassing dining, cleaning, laundry, and concierge operations. The successful candidate will ensure a high standard of service that contributes to a safe and comfortable living environment.

The key focus areas include managing hospitality functional areas efficiently, resource utilization, and building strong relationships with residents, their families, employees, and other stakeholders.

  • This involves effective leadership and communication skills, coupled with a customer-centric approach, to provide exceptional care and support to our elderly residents.

Strong tertiary qualifications in Hospitality Management, Aged Care Management, or a related field are preferred. The individual should also possess demonstrated knowledge and understanding of workplace health and safety principles.

Candidates who are passionate about delivering high-quality care and have a genuine interest in serving others are encouraged to apply.

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