Administration Officer

4 days ago

Melbourne, Australia The Victorian Rehabilitation Centre Full time

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Our Patient Services Team have several vacancies for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Reception.

**As an Administration Officer your responsibilities will include**:
Perform a broad range of administration duties including:

- Manage a busy reception desk
- Answer and redirect calls
- Organise appointments and prepare admission paperwork
- Conduct follow up requests and make reminder calls for visits
- Maintain accurate and effective record management systems including preparation of medical records
- Perform Health Fund Checks as required
- Manage the collection of excesses/co payments
- Coordinate with staff from other departments
- Complete other clerical tasks such as data entry

As one of the largest private rehabilitation facilities in Australia, The Victorian Rehabilitation Centre has a reputation for high quality and patient-focused care, across a range of rehabilitation specialties. The centre offers a friendly and supportive staff environment, with our established multi-disciplinary team servicing both inpatient and outpatient rehabilitation programs.

**Selection Criteria**:

- Excellent interpersonal and communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
- Strong attention to detail
- Experience in MS Office (Outlook, Word, and Excel)
- Works well independently and within a team
- Flexible to work a variety of shifts - early/late shifts & weekend work
- WebPas Hospital system experience (Desired)

**Why Healthscope?**

When you join Healthscope, you become part of our **Community of Care**. Our people are at the heart of our organisation - no matter the role, every day **our people make a difference** to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
- Flexibility to work across one or multiple hospitals across our network.
- Discounted health insurance
- Continuous professional development, education & support provided to encourage growth
- We support each other, share learnings, celebrate successes and face challenges together

We pride ourselves on working with **talented, passionate and caring** people to ensure our patients receive the highest quality care and experience during their stay with us.

**_Come and be the difference in our patient's lives_**.**

**Applications close**: 5th February 2025

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