Claims Consultant

8 hours ago

Sydney, Australia TAL Full time

**Job Description**:
The Claims Consultant is responsible for the proactive management of a portfolio of life insurance claims in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements.

A key focus of this role involves providing a best-in-class customer and client (e.g. advisers, trustees, fund administrators) experience, including regular communication in relation to the status of claims and managing expectations, to deliver on quality health and claim outcomes.
- Ensure compliance with TAL policies, procedures and guidelines procedures, ensuring claims management is in accordance with the TAL claims philosophy
- Adherence to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines
- Ensure all interactions with Customers, Advisers and other internal and external stakeholders adhere to TAL’s Customer Service Culture through the provision of high-quality, accurate and compliant work
- Contributing towards a culture of process improvement
- Contributing to department and company projects as required.
- Maintain current knowledge of life insurance guidelines, processes and policy changes. Ensure claims handling and service approach reflects industry best practice and TAL processes and policies.
- Other ad-hoc duties as required

Additional Information

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

  • Motor Claims Consultant

    2 weeks ago

    Sydney, Australia Advent Claims Australia PL Full time

    **About Us** Advent Claims Australia is a trusted **Third Party Authority (TPA)** representing one of the world’s leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced **Motor Recovery / Settlements Specialist** to join our friendly, professional team in Sydney's CBD. **What We Offer** -...

  • Motor Claims Consultant

    45 minutes ago

    Sydney, New South Wales, Australia Advent Claims Australia PL Full time $2,782,960 - $4,629,176 per year

    About UsAdvent Claims Australia is a trusted Third Party Authority (TPA) representing one of the world's leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced Motor Recovery / Settlements Specialist to join our friendly, professional team in Sydney's CBD.What We OfferCompetitive remuneration...

  • Claims Consultant

    2 days ago

    Sydney, New South Wales, Australia Crawford and Company Full time $60,000 - $120,000 per year

    About the OpportunityWe are seeking a seasoned Claims Consultant, ideally with experience in motor settlement and/or recovery claims (experience in property claims would be a bonus), where you will form part of an integral team of experienced Claims professionals, delivering a high quality of service to our customers. You will be confident in assessing the...

  • Claims Consultant

    1 week ago

    Sydney, Australia Marsh Full time

    **Claims Consultant** **What can you expect?** An opportunity has arisen for a Claims Consultant to join our NSW Public Sector claims team, based in Sydney. This role is integral to the delivery of claims management services to Statewide Mutual Scheme Members. You will handle a portfolio of general insurance claims for Local Government clients, with a...

  • Claims Consultant

    2 days ago

    Sydney, Australia Marsh Full time

    **Claims Consultant** **What can you expect?** An opportunity has arisen for a **Claims Consultant** to join our **NSW Public Sector claims team**, based in Sydney. You will handle a portfolio of general insurance claims for government clients, with a focus on liability claims. More specifically, you will be responsible for: - End to end management of a...

  • Claims Consultant

    2 weeks ago

    Sydney, Australia ClearView Wealth Full time

    Claims Consultant With our **flat organisational structure and ongoing growth**, you have the opportunity to advance your career internally across various avenues and departments. **Responsibilities Include** (but are not limited to): - Providing outstanding customer service and adhering to ClearView's Claims philosophy - Proactively handle a diverse...

  • Claims Consultant

    2 weeks ago

    Sydney, New South Wales, Australia NTI Ltd Full time $90,000 - $120,000 per year

    We're looking to bring on an experienced Claims Consultant to provide exceptional service to our customers in their time of need. What is involved? You'll listen to understand our customer's unique needs and manage claims through their broker to get our clients back on the road as quickly as possible after an accident You'll be the main point of call...

  • Claims Consultants

    1 week ago

    Sydney, New South Wales, Australia Blake Oliver Full time $80,000 - $120,000 per year

    Blake Oliver Recruitment is seeking applications for upcoming Claims Consultant positions with a leading insurance company. This organisation is preparing for storm season and is seeking to expand their teams in Brisbane and Sydney so they can ensure that they have fully trained claims professionals who are ready for an increase in claim volumes. We are...

  • Claims Consultant

    1 week ago

    Sydney, New South Wales, Australia TAL Australia Full time $60,000 - $100,000 per year

    Company DescriptionFlexible work arrangementsFull time, permanent contractLow claims numbersCollaborative team with supportive leadershipSydney CBD office with an-site fitness centreWelcome to TAL. As a leading life insurer, we've been protecting Australians for over 150 years. Backed by Dai-ichi Life, we're driven by big ambitions and empower to create...

  • Claims Consultant

    2 days ago

    Sydney, Australia Insurance Australia Group Full time

    **The Role** Claims Consultants are responsible for the management of claims activities required to process claims within expected delivery timeframes and delivering effective and consistent customer service whilst minimising costs to Coles. The roles will be predominantly Work from Home but based from the IAG Sydney CBD office. To be able to work from...