Qvmag Support Officer

**Employment**
**Information**
**Package**

QVMAG Support Officer

Position number: POS1770

Enquiries:
**Name**: Sumeena Keshow
**Position**: Leader Learning and Engagement

Town Hall, 18-28 St John Street Launceston
**Phone**: 03 6323 3566 T 03 6323 3000

**Contents
**Introduction 3

City of Launceston Organisational Directory 4

Organisational Values 5

Information for Applicants 6

Recruitment Steps 7

General Conditions of Employment 8

Position Description 9

Address all correspondence to:
Manager People and Culture

City of Launceston

PO Box 396

LAUNCESTON TAS 7250

(.doc/.docx), PDF (.pdf), TIFF (.tiff), JPEG (.jpg) or Excel (.xls/xlsx) formats.
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2

Introduction

**Launceston is the regional hub of Northern Tasmania**

**and enjoys a rich natural and social history. Located at**

**the head of the picturesque Tamar Valley, the**

**Launceston region is renowned for its award-winning**

**wines, gourmet dining experiences, magnificent natural**

**features and friendly residents. Our city is human scale.**

**A series of green and wild spaces linked by heritage**

**streetscapes and thoughtful adaptions. A real blend of**

**old-world and new, tradition and innovation.**

The City of Launceston municipal area covers an area of 1,405
square kilometres with a population of around 71,000 residents.

The City of Launceston is Tasmania’s largest municipal council
in terms of population and revenue. Launceston boasts all the
major facilities of a much larger city, many of which are owned
and operated by the City of Launceston.

The City of Launceston is served by 12 Councillors, including
the Mayor and Deputy Mayor.

Click here to view City of Launceston’s strategic and annual
reporting.

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City of Launceston
organisational chart

The City of Launceston is recognised as

an Employer of Choice by the Tasmanian

Government.

An Employer of Choice

is a workplace that demonstrates

contemporary workplace practices and

provides outstanding support for its staff.

The Council employs around 570 employees

across a range of responsibilities.

Employment information package 4

Organisational values

**At the heart of our organisation are our four organisational values.**

**Our employees are expected to adhere to, support and promote our**

**values at all times.
**Our aim is to attract and retain people who share our values and want be a part of our positive

they are a good fit for you.

WE CARE ABOUT
OUR PEOPLE OUR
MATTER COMMUNITY

We value clear and openWe take pride in our work and

communication pursue a standard of excellence

We support and encourage eachWe genuinely listen, and value

other collaborative relationships

We respect diversityWe strive towards the best

We recognise individual needs, outcome for our community

experience and strengthsWe make responsible and

sustainable decisions

WE BRING AN OPEN WE GO HOME SAFE

MIND AND WELL

We actively seek opportunities toWe show care for people and look

continuously improve out for one another

We respect and explore differentWe speak up and support others to

ideas and perspectives be healthy and safe

We embrace change that leads toWe take personal responsibility for

positive outcomes our own health and wellbeing

We value innovation and creativityWe value work-life fit

Employment information package 5

Information for applicants

**opportunity employer. Our **1. Covering letter

**workforce is diverse, inclusive, **2. Statement addressing the selection criteria (highlighted criteria
**flexible and family-friendly. **only)

3. Resume

We value the different

backgrounds, skills and The online Application for Employment can be accessed here

contributions of all employees (you will be asked to attach your supporting documentation)***
and treat each other and our 1. Your covering letter should introduce you and explain why you

We want opportunities at City of 2. All recruitment and selection decisions are based on merit. The
Launceston to be accessible most suitable person in terms of skills, knowledge,

If you are interested in this role organisational values and work attitudes is selected for the

but have concerns about your position. Selection is based on the assessment of each

suitability, please talk to us
position description. The position description is included later in

before submitting your this information kit.

The selection criteria consists of the qualifications, knowledge,
skills, attitudes and abilities required to successfully perform
the role. You must provide a statement that addresses each
highlighted selection criterion for the role. Your statement
should include examples that demonstrate how you meet each
criterion.

Please see information here on how to address the Selection
Criteria.

3. Your resume should provide details of your qualifications, work
history, special skills, training and competency details and
referees, plus any other information that may support your
position titles, addresses and telephone n