Manager, Workplace Relations

Location: Melbourne | Eastern Metropolitan

Job type: Ongoing - Full Time

Organisation: Triple Zero Victoria

**Salary**: $141,000 - $155,000

Occupation: Human Resources

Reference: 1762
- Permanent, Full Time role
- Burwood East location, with free on-site parking
- Flexible work arrangements available

**About Triple Zero Victoria**:
Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.

This integration of emergency services communications within TZV is unique in Australia and rare worldwide. The team at TZV is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

**About the Role**:
The Manager, Workplace Relations is responsible for the provision of high-quality Workplace Relations advice and support to key stakeholders to positively influence people management capability and outcomes. This role works with the Senior Manager, Workplace Relations to enable strategic outcomes as they relate to Workplace Relations and enterprise agreement reform and implementation.

You will lead enterprise bargaining negotiations, deliver agreed bargaining outcomes, and lead the negotiation process on behalf of TZV. This includes the negotiation of the Support Office agreement which expires in June 2025, as well as the implementation of the newly negotiated Operations agreement for Triple Zero Operations staff.

Additional day to day responsibilities include:

- Drive policy development and implementation of workplace relations matters and contribute to the implementation of workforce management and change plans supporting key stakeholders and leading relevant projects and initiatives.
- Chair consultation forums with union officials and delegates.
- Monitor workplace relations trends, reporting and metrics to identify potential gaps and emerging themes with a focus on using data to drive problem solving and decision-making impacting related projects.
- Leadership of a small team of Workplace Relations specialists.

Working within a centralised model, this role delivers a service to all TZV sites.

**About You**:

- Demonstrable experience in managing and leading complex workplace relations issues in an operational environment with multiple unions, including enterprise agreement negotiations.
- Demonstrated experience resolving workplace disputes with employees and unions, including advocacy experience at courts and/or tribunals.
- Ability to perform with competing deadlines, respond quickly to urgent/important requests and achieve effective results within given and at times tight time frames.
- Strong and structured approached to case management, tracking, and reporting.
- Extensive relevant experience in Workplace relations in a unionised environment and working knowledge of relevant legislation and frameworks.
- Experience working within the public sector or another Emergency Services Organisation would be desirable.

**What We Can Offer You**:
You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

- Employee assistance program for employees and eligible family members
- Discounted health insurance, banking services and gym membership
- ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
- Free staff parking at all our sites
- Salary packaging options after an initial service period

**How to Apply**:
**Applications must be submitted by 11.59pm, Sunday 2 February 2025.**

**Other Relevant Information**: