Project / Business Support Officer (V23/8882)

This position works collaboratively to facilitate the successful delivery of projects and manage

day-to-day business processes and systems associated with the functions of the Branch.

They provide an important role in guiding an environment of continuous improvement and

excellent customer service.

**RELATIONSHIPS**

**Reports to**:
Co-ordinator Business Support (P00899)

**Staff Responsibility**:
Nil

**Key Internal Relationships**:
Project Management Office; A broad cross-section

of other staff within the Council.

**Key External Relationships**:
Stakeholders, residents, external agencies,

consultants, community groups, government

departments.

**KEY RESPONSIBILITIES**
- Draft and process tender and contract documentation within targeted timeframes; ensure

compliance with governance frameworks for procurement.
- Work with colleagues to track, monitor and report on the status of the asset, grant and

maintenance works programs and other corporate projects. Identify risks and contribute to

the review and recommendation of mitigating strategies.

**Recruitment Requisition / Advertising Template**

FORM 2 & 3 combined
- Record variations to scope, schedule, or budget; ensure they are appropriately

determined.
- Manage purchasing requisitions and account payment workflows.
- Facilitate backend processes associated with commissioning and maintaining assets.
- Maintain currency of asset management registers and depreciation schedules.
- Prepare communication materials, including writing copy, editing, and proofing for

publication on a range of media.
- Follow up action on correspondence, enquiries, and resolutions of the Council.
- Support the development, implementation and management of digital systems and

associated process and procedures.
- Contribute to the production and improvement of routine and customised reports,

dashboards, and analysis to facilitate informed decision making.
- Provide guidance and coaching of staff in systems and processes including the use of

corporate software and digital technology.

continuous improvement within the scope of this position.

**Team work and quality outcomes**
- Maintain workflow between the Teams and other parts of Council to ensure that customers

are provided with a seamless service.
- Build relationships with team members showing consideration and respect.
- Guide others by sharing experiences and discussing how to handle current or anticipated

outcomes.
- Establish and maintain collaborative working relationships that facilitate positive outcomes

with a wide range of internal stakeholders.

**Ethics and safety**
- Act in accordance with the requirements of the law and Council’s Code of Conduct.
- Act in a manner that promotes integrity, ability, judgment, and transparency in processes.

legislation in work practices and procedures.

**Guiding Principles**
- We act as one organisation responding to the changing needs of our LGA and

community
- We are strategy led, driven by our Community Strategic Plan with clear priorities and

focus

**Recruitment Requisition / Advertising Template**

FORM 2 & 3 combined
- We are service focused, we continuously improve service provision and provide

excellent customer service
- We collaborate and work together to achieve our outcomes
- We ensure safety and well-being is at the centre of our organisation, operations and

culture
- We are a financially sustainable organisation, living within our means, ensuring best

value resource allocation
These Guidelines complement the Council’s adopted Values of: Work Together; Work Safe

Home safe; Service Excellence; Value for Money; Trust and Respect; and Supporting

Community

**Workplace Health & Safety**

Ensure compliance with WHS obligations and responsibilities as outlined in Council’s policies

and procedures and under the relevant WHS legislation. These include but are not limited to:
identifying potentially unsafe situations or work practices and notifying your Supervisor or

Manager (or the Health, Safety Manager/Area Safety Representative); never performing a

task that you believe is dangerous or for which you do not have the experience, or have not

received appropriate instructions and training or where the correct equipment to carry out the

task safely is not available; always work in a safe manner and in accordance with safety

instructions, where applicable; use the work equipment supplied for the job, in accordance

with the manufacturer's instructions), and any personal protective equipment, which the

Council deems necessary and has provided; be safety aware and report any actions to your

line manager which will assist the Council to meet its legal workplace health and safety

obligations.

You have the right to cease or direct cessation of unsafe work. In addition, you are required

at all times to comply with Councils Asbestos Management Plan and Policy.

**COMMUNICATION**

Well developed, verbal and written communication skills are requir