Portfolio Manager

**Why OneDigital?**

Are you interested in joining the team at Wesfarmers OneDigital?

Good call. We’re an exciting digital enterprise with big ideas, supporting some of Australia’s most trusted and iconic brands. We’re well on our way towards bringing the best of digital and data possibilities together to create more personalised shopping experiences for customers across our retail brands.

Working in a collaborative team with a diverse and deep set of skills and experience, you will learn, collaborate, and co-create to achieve great things.
- You’ll have ownership of your role, which will allow you to find the right balance between stretch and sustainability, work, and life.
- Culture of comradery and collaboration - OneTeam
- Plus, all the tools and learning you need, the tone is set for you to shine and succeed.
- We know that diversity fosters greater innovation and better customer connection, so we strive to create a team where everyone feels like they belong. We support diversity, inclusion and we are a gender-neutral organisation. We celebrate individuals at their core, so they shine to their best.

The Portfolio Manager will be a critical leader within the PACE squad, responsible for managing and overseeing the portfolio of technology, product, and CX initiatives. Reporting to the Chief Technology and Product Officer, the Portfolio Manager will lead the portfolio management processes, ensuring that all initiatives are delivered on time, within scope, and aligned with broader strategic objectives. The role will involve close collaboration with senior technology, product, and CX leaders to ensure seamless integration and execution of cross-functional projects.

This is an ideal role for an experienced portfolio manager who can manage the complexity of multiple projects while fostering alignment across squads, supporting portfolio governance, and driving technology delivery with strong leadership and coordination across the business.

**What you’ll be doing**
- Portfolio Management: Oversee the portfolio of initiatives within the PACE squad, ensuring strategic alignment, resource management, and successful delivery of technology, product, and CX projects.
- Cross-Functional Coordination: Work closely with squad leaders, business units, and stakeholders to drive cross-functional and divisional interlock, ensuring that initiatives meet business line outcomes.
- End-to-End Planning and Execution: Manage the planning and execution of projects from initiation through delivery, providing leadership in setting clear priorities, tracking progress, and resolving issues.
- Governance & Reporting: Establish and enforce portfolio governance processes to ensure all initiatives are managed effectively. Provide regular updates and detailed reports to senior leadership on portfolio performance, risks, and mitigation strategies.
- Risk and Issue Management: Identify potential risks across the portfolio, develop mitigation strategies, and escalate concerns to leadership when necessary.
- Resource and Budget Management: Manage the allocation of resources across initiatives, ensuring optimal use of talent and budgets to meet portfolio goals.
- Performance Tracking & Optimization: Track and analyze the performance of portfolio initiatives, identifying opportunities for process improvements, and aligning future initiatives with evolving business needs.
- Continuous Improvement: Promote and implement best practices across the portfolio management process, driving continuous improvement in delivery methodologies and project execution.

**What you'll bring to the table**
- 10+ years of experience in portfolio management, project management, or program management, particularly in technology, product, or customer experience delivery.
- Proven expertise in managing complex portfolios with multiple interconnected initiatives across technology, product, and CX domains.
- Strong understanding of portfolio governance, project management frameworks (e.g., Agile, Waterfall, hybrid), and end-to-end project delivery.
- Exceptional stakeholder management skills, with the ability to engage and influence senior leaders and cross-functional teams.
- Strong risk management and problem-solving skills, with a focus on anticipating challenges and driving solutions.
- Experience in managing resources and budgets, ensuring that portfolio initiatives stay on track financially and operationally.
- Ability to thrive in a matrixed environment, working collaboratively across different squads and business areas.
- A proactive mindset, capable of navigating ambiguity and continuously aligning teams to business objectives.

**Join The Team**

We’re continuing to bring the best talent and skills under one roof, working together and across disciplines to build amazing experiences for our customers. We continuously feed off each other’s insights, talents and capabilities, because we are a business that thrives on open collaboration and a shared vision of po