
Member Engagement Specialist
8 hours ago
About the role
Do you want to work with a leading purpose driven, community-based organisation?
SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.
About the Role
Working three days a week, this role reports to and works closely with the Group Head of Advocacy, Research and Communications. This role is responsible for driving impactful engagement across SSI’s network of member organisations (Industry Representatives).
It has broad impact and requires capabilities across relationship management, stakeholder engagement, writing and presentation skills, influencing skills and external promotion. You will enhance and drive the profile and reputation of SSI through relationship building, agile advocacy and thought leadership, seeking opportunities for co-promotion of activities, events and initiatives.
This role will work across operational functions including the Stakeholder Relations, Government Relations, Research & Policy and Program/Service Delivery teams as well as liaise with members of the Corporate Affairs, Marketing and Communication team including media, events and digital marketing.
SSI has a number of member organisations that we work closely with to deliver programs. This role is to work closely with them to ensure that their roles within SSI are elevated and recognised internally and externally. The tasks within the role are many but an overview of the three main areas are:
- Providing relationship management to SSI Members and agreed community sector stakeholders
- Build trusted relationships with stakeholders to position SSI for the future
- Work with SSI’s Government Relations team and the Policy team to develop joint government relations and advocacy opportunities between SSI and its members.
- Engage in events and networking opportunities, including but not limited to the sector in which we all work, to raise awareness of the overarching goals and objectives of the SSI Group.
- Capacity Building, Public Relations & Event support
- Support communications with SSI’s members, including project updates, membership queries, and networking sessions
- Implement the member strategy including coordination of professional development initiatives such as media skills training, government relations skills training and social and PR skills training and work with relevant teams in the Corporate Affairs, Marketing and Communication department to ensure timely delivery of activities
- Develop, plan and deliver member-focused activities including education workshops, webinars, events, conferences and social functions
- Work with SSI’s Internal Communications Specialist to raise the profile of SSI’s members, their purpose, origin and their role in the formation of SSI
- Managing Member relations meetings
- Coordinate and manage member meetings to ensure appropriate governance with all documentation being accurate and distributed appropriately
- Assist with administration where required, including reporting and distribution lists.
- Attend meetings and functions as delegated
Essential Criteria
- A background in marketing communication and content development
- Ability to identify emerging issues, opportunities, to show initiative
- High level interpersonal skills.
- Ability to set priorities, plan work programs, meet deadlines and manage time effectively
- Good problem-solving skills
- Effective organisationaland planning skills
- Excellent written and verbal communication skills
- Strong customer service orientation
- Team player with a willingness to work autonomously
About Us
Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
About our Benefits
- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay
- Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs
About our Recruitment Process
At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abu
-
Member Engagement
6 days ago
Sydney, Australia Beaumont People Full timeNFP Member Association - $85 - 90k + Super - depending on experience - FT, Hybrid role, 35-hour work week - Member Engagement & Database Specialist - Institute of Public Administration Australia (IPAA) NSW - NFP Member Association - Full Time, Permanent - $85 - 90k + Super - depending on experience - Sydney CBD NSW 2000 - WFH & WFO **About the...
-
Member Engagement Specialist
6 days ago
Sydney, Australia Settlement Services International (SSI Group) Full timeAbout the role - Working in a non for profit community based service - Working in an area that has broad impact on the business - Fantastic work culture and environment. - Do you want to work with a leading purpose driven, community-based organisation?_ - SSI’s vision is to achieve a society that values the diversity of its people and actively provides...
-
Communications and Engagement Specialist
6 days ago
Sydney, Australia Sharp & Carter Full timeExciting opportunity to join an Australian, member owned NFP organisation. - Manage key stakeholder and memeber relationships internally and externally - $90,000-100,000 base + super | Huge Growth Opportunity and Career Development **About the Role** *** Sharp and Carter are delighted to partner with this well known and loved Australian member owned...
-
Engagement Specialist
2 days ago
Greater Sydney Area, Australia Beaumont People Full time $80,000 - $120,000 per yearEngagement Specialist | Actuaries InstituteFull-time, 12-month contract (potential to go permanent)Competitive salary package | WFH & WFOSydney CBD, NSW | NFP Member AssociationBeaumont Peopleare working exclusively with theActuaries Institute (AI), the peak professional body for actuaries in Australia and overseas. They represent the profession to the...
-
Client Engagement Specialist
2 weeks ago
Sydney, Australia Dow Jones Full timeThe Client Engagement Specialist (CES) manages client relationships, renewals and optimization of existing accounts in their region. This role is critical to driving a strong retention strategy, reduce churn, and ensuring a high level of customer satisfaction across diverse markets. To this end, you will work with various DJ internal teams to develop and...
-
International Engagement Specialist
2 days ago
Sydney, Australia WWF-Australia Full timeAbout the role - Workplace flexibility including monthly RDO - Newly created position - WWF-Australia Office location negotiable - Fixed term, full time, 2 year contract - Join a diverse global network working for people and planet across 100 countries - Work in a high performing, values-driven organisation About the Role The International Engagement...
-
Customer Engagement Specialist
1 week ago
Sydney, Australia TransGrid Full timeCollaborative and supportive team environment - Access to corporate discounts | EAP | Fitness Passport - _2 permanent and 1 maternity leave cover vacancies_ **The Opportunity** A fantastic opportunity to join the Customer Relations team within Transgrid and be responsible for managing customers through the lifecycle of their connection to Transgrid’s...
-
Service Specialist
1 week ago
Sydney, Australia Avant Full timeAbout Avant Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years. Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and...
-
Sydney, Australia NSW Government -Australian Museum Full time**Communications and Stakeholder Engagement Specialist** Salary Classification: Clerk Grade 5/6 ($89,707 - $98,983) with a total remuneration package up to $110,711 per annum Employment Status: Ongoing Full time Location: Sydney CBD **About the Australian Museum** Australian Museum (AM) is located on the homelands of the Gadigal people. The AM...
-
Customer Engagement Specialist
6 days ago
Sydney, Australia Reejig Full time**Company Description** Imagine a world where Monday blues are a thing of the past, where redundancies provide real opportunities to pivot. Welcome to Reejig, where we believe in transforming the future of work, but more importantly, we believe in the power of people who help build that vision. We're a team of builders, doers, and strategic thinkers. Our AI...