Communications and Engagement Specialist

5 days ago

Sydney, Australia Sharp & Carter Full time

Exciting opportunity to join an Australian, member owned NFP organisation.
- Manage key stakeholder and memeber relationships internally and externally
- $90,000-100,000 base + super | Huge Growth Opportunity and Career Development

**About the Role**

***
Sharp and Carter are delighted to partner with this well known and loved Australian member owned non-profit organisation, as they seek an ambitious Communications and Engagement Specialist to join their growing team.

This Communications and Engagement Specialist is responsible for leading the Communications, Engagement and Events functions on behalf of this community first NFP. Reporting directly to the Head of Operations, this position is critical in ensuring the development and delivery of integrated communications, community engagement programs, campaigns, and initiatives to continually understand and communicate the customer needs.

**Key Responsibilities**
- Implement a strategic engagement roadmap that includes engagement of key stakeholders (both internal and external).
- Prioritise, collate, and understand customer insights through proactive engagement strategies - be a customer insights champion
- Undertaking engagement (and communications) activities to consult (and involve) the community regarding enhancing community service provision and understanding emerging customer needs.
- Oversee the development of an ongoing events plan, continually reviewing and refining events, ensuring alignment to strategic objectives
- Lead, guide and nurture a team of communications, engagement and event professionals, ensuring their ongoing development
- Assist with the communication of the Engagement, Marketing, and Innovation Program outputs.
- Manage event coordination and registration processes and coordinate contributions by Engagement, Marketing and Innovation teams;
- Monitor engagement activities and identify opportunities for efficiencies in stakeholder engagement;

**About You**
- Tertiary qualifications in marketing, business, communications or another related field.
- 3+ years experience in Communications and/or Member Engagement
- Demonstrated, experience in community engagement with proven ability to prepare and implement community focused strategies
- Strong Stakeholder Management skills - ability to communicate, engage and cultivate relationships with other teams and members.

**How to Apply

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