Receptionist

2 weeks ago

Newcastle, Australia EML Full time

**Receptionist**:
NSW - Newcastle Administration Full Time
- Use your customer service experience to present the first impression of the company
- Provide services in relation to EML facilities
- Join a rewarding organisation that values their employees through reward and recognition initiatives

**WHY EML?**

At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams.

We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

**_ Here are just some of the employee benefits we offer at EML:_**
- A diverse and collaborative team culture like no other
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Entitlement to annual company incentive scheme + salary reviews
- Up to 16 weeks paid parental leave, plus super

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**THE ROLE**

As part of our diverse team based in **Newcastle**, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to be the first point of contact when people come into the office, you’ll be meeting and greeting our customers and new starters, you will also provide services in relation to EML building and to ensure organisational objectives are met.

This will be a **Permanent Full Time** position, commencing** Immediately **based in the **Newcastle Honeysuckle** office.

**YOUR RESPONSIBILITIES**
- Present the first impression of the company by greeting visitors and directing them to the correct team member and/or department.
- Answer all incoming calls and ensure connection to correct department
- Manage the reception area and all meeting rooms
- Receive and direct incoming deliveries
- Responding to requests from employees regarding any facilities issues by either resolving the issue where possible or informing the Building Services Manager of the request in an accurate and timely manner.
- Creating and maintaining strong relationships with all stakeholders, internal clients, and the management team by displaying our values and behaviours

**ABOUT YOU**
- Full working rights without restrictions
- Previous experience working within in in a fast-paced business environment in an administration or reception role
- The ability to take initiative, be innovative, and solve problems, with attention for accuracy, spelling and grammar and an excellent eye for detail
- Proficiency in Microsoft office suite including MS Word, MS Excel, MS Outlook, PowerPoint
- Ability to learn quickly, use advanced time management and achieve goals with mínimal supervision

**ABOUT EML

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