Fraud Analyst

1 week ago

Melbourne, Australia Macquarie Group Limited Full time

Take on a new challenge within our Fraud Support team who are passionate about reviewing, analysing and verifying transactions with a key focus on fraud prevention and detection. You will make a difference in creating positive customer experiences and protecting customers from fraud risk.
The salary range will be between $70,000 to $90,000 + superannuation.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.
- What role you will play?- As a member of our Fraud Support Team, you will be responsible for protecting client funds across our Banking and Financial Services products and providing a seamless client experience. This includes:

- Analysing and investigating fraudulent financial transactions reported by clients as disputed transactions
- Monitoring and assessing flagged real-time transactions and developing and implementing corrective actions to address any issues that arise from flagged transactions
- Placing restrictions on accounts if funds within the account are flagged to be fraudulent and liaising with the Fraud Data Analytics department
- Providing recommendations to combat newly identified fraud trends and organising and maintaining databases of fraudulent transactions and losses associated with card fraud
- Constructing a monthly report summarising fraud activity for consultation by Senior Leadership and collaborating with other departments to advise on findings to minimise fraud across the business.
- What you offer- Client-centric and committed to delivering exceptional customer outcomes to protect client funds
- Naturally inquisitive with highly developed problem solving and decision-making skills
- Ability to work towards tight deadlines with strong attention to detail
- Understanding of various Banking and Financial Services products.
- We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
- About Banking and Financial ServicesBanking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business, purchasing a car or investing to manage wealth.
- Benefits- Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

- Hybrid and flexible working arrangements
- One wellbeing leave day per year and up to five additional days leave based on length of service
- Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
- Paid volunteer leave and donation matching
- Range of benefits to support your physical, psychological and financial wellbeing
- Access to a wide range of learning and development opportunities
- Our commitment to diversity, equity and inclusion-
- If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.

  • Fraud Analyst

    3 days ago

    Melbourne, Australia AGL Energy Full time

    As the needs of our customers change, so do we. At AGL, we believe progress is powered by our people. If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today. Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more...

  • Fraud Assist Analyst

    2 weeks ago

    Melbourne, Australia NAB Full time

    Fraud Assist Analyst - Job number: 797849 - Primary position location: Victoria Street, VIC- Melbourne CBD, VIC, Australia - Category: Call Centre/Contact Centre - Work type: Permanent Full time - Opening at: Dec 27 2024 at 06:00 AEDT **Favourite** **Fraud Assist** Supporting our customers when they have been impacted by fraud is critical to NAB. Every...

  • Fraud Assist Analyst

    20 hours ago

    Melbourne City Centre, Australia NAB Full time

    Fraud Assist Analyst - Job number: 803573 - Primary position location: VIC- Melbourne CBD - Category: Call Centre/Contact Centre - Work type: Fixed term Full time - Closing at: Oct 1 2025 - 17:00 AEST **Favourite** - **Be part of an inclusive team making a real impact for our customers**: - **12 Month Fixed Term Contract starting October 2025**: -...

  • Analyst, Digital Fraud

    2 weeks ago

    Melbourne City Centre, Australia NAB Full time

    Analyst, Digital Fraud & Scams - Job number: 802980 - Primary position location: VIC- Melbourne CBD - Category: Compliance, Regulatory Risk & Financial Crime - Work type: Fixed term Full time - Closing at: Sep 11 2025 - 23:55 AEST **Favourite** - **Great opportunity to conduct complex investigations that protect customers from scams and enhance their...

  • Fraud Assist Analyst

    3 days ago

    Melbourne City Centre, Australia NAB Full time

    Fraud Assist Analyst - Job number: 802893 - Primary position location: VIC- Melbourne CBD - Category: Call Centre/Contact Centre - Work type: Fixed term Full time - Closing at: Sep 18 2025 - 23:55 AEST **Favourite** Supporting our customers when they have been impacted by fraud is critical to NAB. Every customer circumstance is unique, requiring empathy...

  • Fraud Risk Analyst

    1 week ago

    Melbourne, Australia Zeller Full time

    **About Zeller** At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments. We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash...

  • Analyst, Fraud

    2 weeks ago

    Melbourne City Centre, Australia NAB Full time

    Analyst, Fraud & Scam Case Resolution - Job number: 802974 - Primary position location: VIC- Melbourne CBD - Category: Compliance, Regulatory Risk & Financial Crime - Work type: Permanent Full time - Closing at: Sep 11 2025 - 23:55 AEST **Favourite** - **Great opportunity to conduct complex investigations that protect customers from scams and enhance their...

  • Analyst - Fraud and Security

    4 days ago

    Greater Melbourne Area, Australia PINKERTON | Comprehensive Risk Management Full time $90,000 - $120,000 per year

    Overview170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share...

  • Fraud Assist Analyst

    2 weeks ago

    Melbourne City Centre, Victoria, Australia NAB - National Australia Bank Full time $40,000 - $120,000 per year

    Fraud Assist Analyst - Part TimeJob number: 803572Primary position location: VIC- Melbourne CBDCategory: Call Centre/Contact CentreWork type: Permanent Part timeClosing at: Nov :00 AEDTFavouritePart time role available, Monday to Friday hours, 25 hours a weekBe part of an inclusive team making a real impact for our customersEnjoy a hybrid role, support and a...

  • Fraud Assist Analyst

    4 days ago

    Melbourne City Centre, Victoria, Australia NAB - National Australia Bank Full time $60,000 - $80,000 per year

    Fraud Assist Analyst - Part TimeJob number: 803572Primary position location: VIC- Melbourne CBDCategory: Call Centre/Contact CentreWork type: Permanent Part timeClosing at: Oct :00 AEDTFavouritePart time role available, Monday to Friday hours, 25 hours a weekBe part of an inclusive team making a real impact for our customersEnjoy a hybrid role, support and a...