Inside Sales Representative, Technology, Sydney

**About the Role** The Inside Sales Representative (ISR) position is an opportunity lead and meeting generation role working in concert with FTI account management teams and direct sales professionals. Working from Salesforce, publicly available information from customer websites, industry associations, and business intelligence services, the ISR will call targeted customer contacts to introduce our solutions, qualify interest, and schedule meetings for the direct sales professionals. FTI's Technology segment provides comprehensive eDiscovery software and services. Therefore it is not expected that the ISR will close new deals over the phone. However, as the ISR gains added knowledge and experience, it is expected that they will be able to qualify newly identified deals to determine the match of the prospect's needs and decision criteria with FTI's Technology competencies and competitive advantage. **What You'll Do** - Connect with 10-12 contacts to explain our solutions and generate interest for a meeting - Schedule 2 meetings per day (on average) with interested contacts - Maintain call records and activity notes in CRM database - Communicate with team members to transition call and meeting information as well as receive new account information from the team - Maintain daily contact with the sales management team to discuss accounts and prospects within those accounts **Qualifications & Experience** - Bachelor's degree - At least one year of sales experience having sold eDiscovery services - Capability to understand the eDiscovery process and how different events in the lifecycle impact a prospect's decision criteria - Legal experience preferred - Positive, engaging, and resilient approach to an outbound outreach position and duties - Ability to understand the key value proposition for FTI's Technology solutions - Ability to comprehend and articulate how the prospects and clients will recognize value by engaging FTI - Excellent communication and listening skills - Strong reasoning skills and the ability to explain how a customized set of services might be combined to create an overall client solution - This role requires travel to FTI offices **Our Benefits** Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to: - Attractive remuneration, including discretionary bonuses available to all employees - 18 weeks paid, gender-neutral parental leave with full superannuation contributions throughout paid and unpaid leave - FTI Work Perks: our discount program that provides a wide range of corporate offers, savings and wellbeing resources - Monthly Health & Wellbeing program including fitness subsidies - Employee Assistance Program ("EAP") - free to all employees and their immediate families - Corporate discount available for health insurance, including dependent(s) - Annual paid volunteer hours - Corporate matching for charitable donations - Flexible working arrangements - Financial support to obtain work-related professional qualification, such as CA, CPA or CFA, and other - Professional membership contributions and generous paid study leave **About FTI Consulting** What makes us unique? With more than 7,500 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, colour, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. LI-MS2