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Planning & Information Officer

3 weeks ago

Brisbane, Australia Queensland Government Full time

Your Opportunity

We have an exciting permanent full-time position available to join our Planning & Information team at TAFE Queensland's Acacia Ridge Campus.

The Planning & Information Officer is responsible for:

- Providing a range of efficient and effective administrative services to the Educational Delivery teams.
- Maintaining internal and external information resources and related databases.

The position reports to the Planning & Information Coordinator, Client Services.

The position will be based primarily at the Acacia Ridge campus; however, you may be required to perform work at other TAFE Queensland campuses.

Key Responsibilities
- Liaise with stakeholders with regards to the maintenance of internal and external information resources i.e. internet, intranet, Program Management System, to promote courses and engage student enrolments via the Client Service Centres.
- Manage and maintain opportunities within the CRM for the provision of up-to-date course enquiry numbers.
- Coordinate the development and maintenance of centralised reference materials i.e. program brochures, enrolment selection forms, timetables, resources list, bookings, QTAC Information and information events.
- Collaborate with marketing and other stakeholders to promote upcoming course intakes.
- Undertake research and development on matters relating to business functions.
- Ensure day to day activities align with business operations.
- Contribute to improvement in business processes and practices.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:
1. Displays the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment with a particular focus on the ability to meet deadlines, set and achieve realistic goals and establish both team and individual work priorities.

2. Well-developed interpersonal skills, including the ability to liaise, consult and negotiate with a broad range of client groups within the private and public sector.

3. Knowledge of or demonstrated ability to rapidly acquire knowledge of quality assurance systems and processes, including audit requirements.

4. Well-developed analytical and problem-solving skills specifically around implementing and managing student information systems and associated processes, internal controls and reporting.

How to apply
- A detailed resume.
- A cover letter that outlines your skills, abilities, knowledge and experience in response to the 'How you will be assessed' criteria above (maximum of 2 pages in total); and
- The contact details for two referees (one of whom is your current supervisor).

Closing date: 9:00am, Monday, 4 August 2025

Job Reference Number: TQ2025-654

For further information, please contact:
Ellie Peel

Planning & Information Coordinator

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the Large Training Provider of the Year at the prestigious 2023 Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.

By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.

In TAFE Queensland, SkillsTech region, we have a strong focus on workplace culture, and we value employee collaboration, strong leadership and high performing teams. We believe that every employee has a role to play in 'making great happen' through the embodiment of the following agreed behaviours in all that we do:

- Show gratitude
- Collaborate proactively
- We do what we say
- Solutions focussed
This work is licensed under a Creative Commons Attribution 3.0 Australia License.