Information Support Officer

3 days ago

Brisbane, Australia Queensland Government Full time

**Role specific/technical skills:
Key Duties and Responsibilities:
The Information Support Officer key responsibilities are:
Review relevant documents and make recommendations regarding the release of information in accordance with the relevant Acts and privacy principles.
Undertake and contribute to the day to day operations of the unit by monitoring and prioritising workflow, ensuring accurate information is provided to Family Law courts within agreed deadlines.
Initiate appropriate consultations and build and sustain relationships with key internal and external stakeholders with whom it is necessary to consult about the release of information.
Contribute to the development and recording of procedures in relation to the release of information.
Update, maintain and validate data on departmental information systems ensuring accuracy, completeness, quality and timeliness of output.
Complete tasks and actively contribute at a high level to a culture of client service, excellence and continuous improvement.
Participate in team and office discussions, planning and other relevant projects as required to achieve operational and strategic objectives of the team in accordance with the Departments goals.

Delegations:
Ths role has no delegations.

These positions are aligned to the individual contributor profile of the Queensland Public Service Leadership competencies for Queensland. To be successful in this role, you will be required to demonstrate capability in the areas detailed within the Role Profile

This position reports to the Senior Information Release Officer.

Applications to remain current for 12 months.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • Information Support Officer

    2 weeks ago

    Brisbane, Queensland, Australia Children, Youth Justice And Multicultural Affairs Full time

    **Desirable Requirements**:**Key duties and responsibilities**:**The Information Support Officer's key responsibilities are**:- Review, redact and prepare the release of child protection information in accordance with the Family Law Act 1975, having regard to the confidentiality provisions contained under Child Protection Act 1999.- Undertake and contribute...

  • Customer Support Advisor

    4 weeks ago

    Brisbane, Queensland, Australia Hellios Information Full time

    Join to apply for the Customer Support Advisor (Pty) role at Hellios Information1 month ago Be among the first 25 applicantsJoin to apply for the Customer Support Advisor (Pty) role at Hellios InformationGet AI-powered advice on this job and more exclusive features.Customer Support AdvisorJob TitleCustomer Support AdvisorLocation:Gateway Office Park,...

  • Customer Support Advisor

    2 weeks ago

    Brisbane, Queensland, Australia Hellios Information Full time

    Join to apply for the Customer Support Advisor (Pty) role at Hellios Information1 month ago Be among the first 25 applicantsJoin to apply for the Customer Support Advisor (Pty) role at Hellios InformationGet AI-powered advice on this job and more exclusive features.Customer Support AdvisorJob TitleCustomer Support AdvisorLocation:Gateway Office Park,...

  • Information Management Support Officer

    4 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Department of Queensland TreasuryPermanent Flexible Full TimeEmployer superannuation contributions, annual leave loading & salary packaging.The Queensland Revenue Office is seeking applications to fill three permanent AO3 Information Management Support Officer roles.In this role in the Business Support Branch, you will work in a collaborative...

  • Information Officer

    1 week ago

    Brisbane, Queensland, Australia Education Full time

    **About Us**:The Department of Education (DoE) is committed to giving all children a great start and ensuring Queenslanders have the education and skills they need to contribute to the social, economic and cultural development of Queensland. The department sets the foundations for quality early learning experiences and delivers world class education...

  • Information Officer

    2 weeks ago

    Brisbane, Australia Queensland Health Full time

    As the Information Officer for Corporate Service Division you will support business areas by providing and delivering efficient and effective records management services from the point of capture eDRMS through to the final disposition. You will support operational information management tasks in line with the Corporate Information Managements baseline...

  • Information Officer

    1 week ago

    Brisbane, Queensland, Australia Queensland Health Full time

    As the Information Officer for Corporate Service Division you will support business areas by providing and delivering efficient and effective records management services from the point of capture eDRMS through to the final disposition. You will support operational information management tasks in line with the Corporate Information Managements baseline...

  • Information Support Officer

    19 hours ago

    Brisbane, Australia Education Full time

    **About the Role**: As the Information Support Officer you will work within a small and supportive team to: - Continuously monitor support queues and inboxes, prioritise assigned tasks, and provide progress reports to both the team and management. - Contribute to the resolution of support requests by responding to enquiries around use of online services,...

  • Information Officer

    4 weeks ago

    Brisbane, Queensland, Australia Department of Justice QLD Full time

    As an Information Officer in the Information and Referral Team, your role is to provide clear, accurate, and relevant information to victims of violent crime, their families, and stakeholders. This includes assisting with financial assistance applications and connecting victims to support services.Interactions are mainly conducted over the phone but may also...

  • Information Officer

    4 weeks ago

    Brisbane, Queensland, Australia Department of Justice QLD Full time

    As an Information Officer in the Information and Referral Team, your role is to provide clear, accurate, and relevant information to victims of violent crime, their families, and stakeholders. This includes assisting with financial assistance applications and connecting victims to support services.Interactions are mainly conducted over the phone but may also...