IT and Administrative Assistant

6 days ago


Wetherill Park, Australia Austlift Pty Ltd Full time

Austlift is a national company with branches in Sydney, Melbourne, Brisbane and Perth. This department covers all branches and looks after all of their IT requirements.

You General responsibilities can include:

- Install and deploy approved business solutions and software.
- Diagnose, troubleshoot, and resolve connectivity problems by analysing protocols.
- Manage User Accounts including creation, deactivation, resetting passwords and help with login issues.
- Troubleshoot and provide support for desktop and laptop hardware, software, and operating system problems as well as printers, surface hubs and handset support.
- Assist with network monitoring and troubleshooting as well as setting up VPN client.
- Commission new hardware requests, including setup and configuration.
- Escalate unresolved issues to required internal technology team members or third parties whilst monitoring incidents till completion and closure.
- Provide zoom, remote support and phone service support to all branches.
- Record and maintain the accuracy of company PC assets sheets including supporting information and documentation software expire date, Maintain IT stock asset register
- Monitoring usage of NBN, data usage and mobile device bills including working along with Head Office managers and accounts department.
- Managing Voip System
- Customer control and organisation of Australian Lifting Centre rewards system and order implementation through N2 System
- More than 2 years IT experience working for Australian Business
- Attention to detail
- Friendly manner
- Excellent organisational skills and working to self performance deadlines.
- Thorough understanding of computer networking

We have a strong family owned and operated business with a friendly culture and we look forward to receiving your resume.

**Salary**: $65,000.00 - $75,000.00 per year

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Wetherill Park, NSW 2164: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years experience do you have working in an IT role for an Australian Based Company?

Work Authorisation:

- Australia (required)

Work Location: In person



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