Retail Sales Manager

2 weeks ago

Darra, Australia Poly Synthesis Pty Ltd Full time

**About us**

Poly Synthesis Pty Ltd t/a **Kiwi-Krates Brisbane**, is a boutique kiwi gift & convenience store based in Darra Brisbane. Kiwi-Krates started as a work from home business that has developed into a bricks n mortar store.

We pride ourselves on proving Kiwi expats with a range of iconic food, snacks, homewares and clothing - we sell memories, not products

**Job brief**

We are looking for an experienced **Retail Sales & Marketing Manager** to oversee the daily operations of our Kiwi-Krates store. You will be the one to ensure smooth running of operations to maximise sales and minimise costs.

The goal is to manage our store in ways that boost revenues and develop the business.

**Responsibilities**
- Organise all store operations and allocate responsibilities to personnel
- Supervise and guide staff towards maximum performance
- Prepare and control the store’s budget aiming for minimum expenditure and efficiency
- Monitor stock levels and purchases and ensure they stay within budget
- Deal with complaints from customers to maintain the store’s reputation
- Inspect the areas in the store and resolve any issues that might arise
- Plan and oversee in-store promotional events or displays
- Maintaining supplier relationships
- Keep abreast of market trends to determine the need for improvements in the store
- Analyse sales and revenue reports and make forecasts
- Ensure the store fulfils all legal health and safety guidelines

**Requirements and skills**
- **Must have a thorough knowledge of New Zealand culture**:

- Knowledge of FMCG retail or convenience store operations
- Proven experience as retail manager or in other managerial position
- Knowledge of retail management best practices
- Outstanding communication and interpersonal abilities
- Excellent organising and leadership skills
- Commercial awareness
- Analytical mind and familiarity with data analysis principles
- Experience with Shopify highly advantageous

**Job Types**: Full-time, Part-time, Casual

**Salary**: $25.00 - $35.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- DARRA, QLD 4076: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Working towards sales targets and KPIs (preferred)
- Retail Sales Management (required)

Work Authorisation:

- Australia (required)

Work Location: One location

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