Security Call Centre Operator

1 week ago

Sydney, Australia Prosegur Australia Pty Ltd Full time

**Responsibilities**:_Monitor and respond to the armoured truck, branch, and duress alarms
Respond to radio calls and inbound calls queue
Accurately communicate sensitive information to internal and external stakeholders
Maintain confidentiality of program and tech information
Develop strong relationships with the operation team and road crew
Regularly report to Supervisors regarding monitoring/operations
Maintain confidentiality of program and tech information
Comply with internal and external standards
- **Ideally, you will have**:_1E Security Licence - NSW
Excellent communication skills and ability to resolve customer issues in a timely and professional manner
Available for 2-4 weeks of full-time training hours on commencement of the role
Experience with making calculated decisions under pressure, staying calm
Experience in working in a Call Centre environment that can be ideal
Network Monitoring, Operations systems, and knowledge of allocation KPIs would be advantageous
Experience in ATM Management is desirable not a must
Strong Administrative Skills
Intermediate to advanced level of Excel
Ability to work independently as well as part of a team
Ability to "think outside the square when faced with difficult decisions

All successful applicants must be provided with Criminal History Clearance.

**More About Prosegur**:We offer unique business solutions within Australia and globally with over 1,000 employees in Australia. We offer integrated and specialized security services, combined with the most advanced technologies, to maximize our clients' efficiency._Prosegur is an Equal Opportunity Employer._Prosegur Australia Pty Ltd | ABN 81 004 247 358 | Master Security Licence No: 408195411

**Job Type**: Casual

**Salary**: $63,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Sydney, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Security Call Centre Operator

    2 days ago

    Sydney, Australia Prosegur Australia Pty Ltd Full time

    **Responsibilities**:_ - Monitor and respond to armoured truck, branch, and duress alarms - Respond to radio calls and inbound calls queue - Accurately communicate sensitive information to internal and external stakeholders - Maintain confidentiality of program and tech information - Develop strong relationships with the operation team and road crew -...

  • Call or Contact Centre Operator

    4 days ago

    Sydney Western Suburbs, Australia HAYS Full time

    High volume of roles anticipated within reputable State Govt clients across Sydney - register now! **Your new company** A number of our NSW government clients across Sydney (Sydney CBD, Parramatta) in some of the state's most reputable departments have notified us of high volume recruits currently going through approvals that will need to be turned around...

  • Call Centre Operator

    1 week ago

    North Sydney, Australia Timezone Full time

    Who is TEEG? TEEG (The Entertainment & Education Group) is one of the world’s largest entertainment brands and includes our brands Kingpin, Zone Bowling & Timezone. Worldwide we have over 300 entertainment venues; all devoted to creating remarkable experiences for our guests! Our Support Office is based in North Sydney and is a creative, collaborative &...

  • Call Centre Operator

    20 hours ago

    Sydney, New South Wales, Australia Manpower Australia Full time

    Job Title:Call Centre OperatorLocation:On-site, Regents Park, NSWEmployment Type:Full-TimeAbout the RoleWe are seeking a dedicated and customer-focusedCall Centre Operatorto join our clients amazing team in Regents Park, NSW.This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or looking to kick...

  • Call Centre Operator

    2 days ago

    Sydney, New South Wales, Australia Manpower Australia Full time

    Job Title: Call Centre OperatorLocation: On-site, Regents Park, NSWEmployment Type: Full-Time About the Role We are seeking a dedicated and customer-focused Call Centre Operator to join our clients amazing team in Regents Park, NSW. This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or...

  • Call Centre Operator

    1 day ago

    Sydney, New South Wales, Australia Manpower Australia Full time

    Job Title: Call Centre OperatorLocation: On-site, Regents Park, NSWEmployment Type: Full-TimeAbout the RoleWe are seeking a dedicated and customer-focused Call Centre Operator to join our clients amazing team in Regents Park, NSW. This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or looking to...

  • Call Centre Operator

    7 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Whyalla Norrie SA 5608A casual position within Des's Whyalla Call Centre is now available for the right person.Join our friendly team that contributes towards providing a valuable service to your community.Opportunity to join a successful family-owned businessWork with a passionate and forward-thinking teamBenefit from full training and supportThis is a...

  • Call Centre Operator

    4 days ago

    Sydney, Australia HAYLO People Full time

    Great career paths and opportunities for progression - Work with a supportive and fun team - Exciting Opportunity in Sydney CBD Location This is a fantastic role if you are looking to start your career and want to help people across the community. Our client is looking for a Receptionist/ Call Centre Operator who will be based in Sydney CBD. **The role** -...

  • Call Centre Role Parramatta

    2 days ago

    Sydney Western Suburbs, Australia HAYS Full time

    Call Centre role, Parramatta, $230 - $310 per day + super **Your new company** This reputable government organisation based in Parramatta is seeking multiple Call Centre Operators to join and support their services. **Your new role** In your new role as a Call Centre Operator, your function will be to answer inbound calls from members of the public. Your...

  • Call Centre Manager

    19 hours ago

    Sydney, New South Wales, Australia Green Light Worldwide Full time

    Overview1 day ago Be among the first 25 applicantsSydney offices - Northern Surburbs, Permanent opportunity, Immediate StartAbout the company: Green Light is one of Australia\'s most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base...