Monitoring Centre Operator- Casual

3 days ago

Sydney, New South Wales, Australia Constant Security Full time $193 - $194 per year

CONSTANT is actively seeking experienced Monitoring Centre Operators on a casual basis in Bella Vista, Sydney, supporting a major client in the safety and security of their customers.

We are seeking individuals who are available between the hours of 4pm - 7am, Monday - Sunday. 

Hourly rates for these roles are in line with Level 5 award, with rates starting at $37.24 per hour. 

Duties include:

  • To ensure Incidents are managed in accordance with standard operating procedures, and business expectations.
  • Provide accurate, timely advice and communication on all incidents occurring within the business units.
  • Monitoring and management of all alarms 24hrs 7 days a week.
  • Receive and manage calls from business customers and Emergency Services. Furthermore, update respective databases and escalate any matters accordingly.
  • Production of daily reports.

Constant is a diverse organisation, and we welcome all applicants who can demonstrate the following:

  • NSW Security Officer Licence Class 1E
  • Previous experience working as a Monitoring Centre Operator
  • High level communication with excellent English (both written & verbal)
  • High level of phone manner, with a friendly, polite and positive attitude
  • Strong problem solving and decision-making abilities
  • Comfortable and confident in dealing with high pressure situations

Applicants are required to possess the following:

Due to the nature of our work, we expect our staff to have the highest levels of personal presentation and grooming, as well as a positive attitude and a dedication to providing exceptional security and safety for our clients.

Constant Security prides itself on being an Equal Opportunity Employer with a culturally diverse and inclusive workforce.

All applications will be treated strictly confidential.

Master Licences: NSW : VIC S: QLD :
ACT : SA 286519: WA SA57652: TAS 21785

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