Customer Experience Specialist

1 week ago

Penrith, Australia Kennedy Reid Full time

Great opportunity for a customer service representative to gain experience with a global automotive brand and run test drives with customers.

**What’s in it for you?**
This is the opportunity to become a part of a service-driven team during the launch of a new brand in the Australian market and work alongside some exceptionally talented consultants and specialists.
You can enjoy the following:

- Extensive training around the dealership, product and service expectations
- A state-of-the-art showroom based in Penrith
- A unique customer-focused role within a dynamic industry and brand
- A competitive hourly salary - $32.73ph + super

**The Company**
Our client aims to deliver luxury vehicles that are athletically elegant, human-centered and revolutionary. They are exploding on to the market and aim to challenge and improve the customer experience and purchase process for the automotive industry.
**The Role**:
As a customer experience specialist, your duties will include but not be limited to:

- Meet and greet all customers who enter the showroom
- Provide seamless, personalized experiences for every customer
- Deal with general customer inquiries
- Travel to remote test drives for customers and join them while they test drive the vehicles
- Excite and educate prospective customers about the brand and the products
- Refueling cars
- Assisting the manager with car displays
- **Salary**:$32.73/hour + superannuation
- **Contract**: Temp role that could potentially transition to a permanent opportunity for the right person
- **Hours**: 4 shifts Monday - Friday 8:30am - 5:30pm and Saturday 9:00am - 5:00pm
- **Location**: Penrith, 2750

**You**:
In order to become a part of this exciting new brand, you will have:

- **Exceptional customer service skills and a customer-focused attitude**:

- **Flexible availability**:

- **A full drivers license and be comfortable driving cars**:

- Experience providing luxury/high-end customer service ideal but not essential
- Immaculate corporate presentation
- Exceptional verbal and written communication
- Passion for customer service and the automotive industry

**How to Apply

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