End User Services Technician

6 days ago

Sydney, Australia Onset Full time

**“Make a difference working on these all-Australian Defence projects”**

Come and work on leading edge Defence projects on the Warfighting Network with this major IT vendor.

**Please Note: NV2 Australian Security clearance is required for this role.**
- Initial 6m with 12m + 12m extensions
- Major Defence Projects
- Global consultancy

With great power comes great responsibility

Like when you get a 6-month contract (with a view to extend) working in the Defence industry that enables you to have a direct impact on people’s lives.

**About the role**

The End User Services Technician will be required to perform and/or have responsibility for duties including, but not limited to:Identify, evaluate, and manage the adoption of appropriate tools, techniques and processes (including automation and continuous integration) to create a robust integration framework. Develop concept and capability in alignment with technical requirements.Develop low-level architecture and implement solutions as per agreed architectural patterns. And so much more.

**About you**
- Experience in designing, implementing and supporting large scale,geographically distributed end user computing environments.
- Experience in developing and supporting SOE baselines for VDI and thick-client endpoints.
- Experience deploying and maintaining security-hardened endpoint devices such as thin/zero clients, laptops, desktops and mobile devices.
- Experience designing, implementing and supporting secure print and scan solutions.
- Developing and maintaining configuration baselines for endpoint devices using tools such as Ansible, Jenkins, Gitlab, Powershell, etc.
- Good understanding of Active Directory, PKI certificates, Group Policy, etc.

This role will work within the Joint Command and Control Network (JC2Net) area of the Warfighting Networks and Applications Support Organisation (WSO), ICT Delivery Division, Chief Information Officer Group, Department of Defence.The End User Services Technician will be required to perform and/or have responsibility for duties including, but not limited to:Identify, evaluate, and manage the adoption of appropriate tools, techniques and processes (including automation and continuous integration) to create a robust integration framework.
- Develop concept and capability in alignment with technical requirements.
- Develop low-level architecture and implement solutions as per agreed architectural patterns.Contribute to the development and maintenance of artefacts such as Build Guides, As-Built-As-Configured Documents, Standard Operating Procedures(SOPs), etc.
- Work with peers in a highly collaborative and high-performing team environment.
- Report to the Development Technical Lead in relation to status of activities,identified risks, and task completion at a high enough level to allow upward communication through the organisation.
- Ability to adapt quickly to changing requirements in a fast-paced environment to meet changing deadlines and shifting priorities.
- Ability to work under broad direction with a high level of autonomy.

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