Service Desk Tier 2

7 days ago

Bokarina, Australia Endeavour Foundation Full time

**Increase your take-home pay with Salary Packaging**:

- ** Permanent Full-time position in Bokarina**:

- ** Flexible Working Arrangements**

Endeavour Foundation is one of Australia’s largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. Our purpose is simple: make possibility a reality.

**About The Role**:
**Essential Criteria**:

- 2-3 years’ experience in customer service delivery, with Level 2 IT support (onsite and remote).
- Proficient in ITIL-based ticketing systems.
- Strong knowledge of Microsoft 365, Exchange, Azure AD, and network troubleshooting.
- Experience supporting virtual desktop environments.
- Skilled in troubleshooting and problem-solving with a systematic approach.
- Familiarity with MDM systems like Intune is desirable.
- Excellent verbal communication and professional phone etiquette.
- Organised, motivated, and committed to professional development.

**Qualifications & Compliance**:

- Certificate III in IT or related field (minimum); Diploma in IT Networking highly regarded.
- Australian Citizen or Permanent Resident.
- Willing to undergo and maintain relevant worker screening checks and hold a Positive Notice Card.
- Valid driver’s licence.

**Bonus points if you have**:

- CompTIA or ITIL certifications.
- CCNA, MCSA.
- Experience supporting remote users and virtual desktops.

**Benefits and Perks**:

- Salary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses
- Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs
- Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman Discounted family gym memberships through Fitness Passport
- Supportive induction and learning opportunities
- 6 week’s paid parental leave for primary carer
- Free coaching and counselling through our Employee Assistance Program
- Reward and Recognition Program

  • Service Delivery Manager

    7 days ago

    Bokarina, Queensland, Australia Endeavour Foundation Full time $80,000 - $120,000 per year

    Endeavour Foundation is one of Australia's largest employers of people living with disability.  Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work.  Our purpose is simple – make...

  • Service Delivery Manager

    2 weeks ago

    Bokarina, Australia Endeavour Foundation Full time

    Endeavour Foundation is one of Australia’s largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. **_Our purpose is simple - make...

  • Disability Services Manager

    1 week ago

    Bokarina, Australia Endeavour Foundation Full time

    Endeavour Foundation is one of Australia’s largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. **_Our purpose is simple - make...

  • Nanny Position in Bokarina

    2 weeks ago

    Bokarina, Australia Hannah-May Nannies Full time

    Passionate about working with children? Sunshine Coast families are engaging our services to provide them with experienced, reliable and trustworthy nannies to help care for their most precious. In return we have the joy of looking after their children and becoming a part of the journey... plus we get paid for it!!! Current Position Vacant: Bokarina: 1...

  • Retail Sales Consultant

    7 days ago

    Bokarina, Australia Beaumont Tiles Full time

    **New exciting opportunity with Beaumont Tiles** - **Immediate start** - **Full-time employment (Saturday rosters are a requirement)** - **Hands-on role with one of the largest Beaumont Tiles outlets, dealing with builders and retail.** **THE POSITION...** New and exciting opportunities have become available for motivated and customer-focused Sales...

  • Motor Claims Consultant

    2 weeks ago

    Bokarina, Australia Budget Direct Full time

    **Motor Claims Consultant - Kawana** Are you passionate about helping others and enjoy building relationships? Join our Kawana team as a Motor Claims Consultant. You'll play a crucial role in assisting our customers when accidents happen, ensuring their experience is smooth and positive from start to finish. If you love problem-solving and providing...

  • Performance Coach

    7 days ago

    Bokarina, Australia Community Solutions Full time

    Permanent full-time position based in Bokarina - Opportunity to use your knowledge of Employment Services to guide our dedicated staff members - Regular travel to our various sites across Central and Northern Queensland **About Us** **Community Solutions Group** makes a difference in people’s lives - supporting them to achieve their goals and working with...

  • Des Performance Coach

    4 days ago

    Bokarina, Australia Community Solutions Full time

    Permanent full-time position, optional base locations, Sunshine Coast or North Brisbane - Opportunity to use your knowledge of DES to coach and guide our dedicated staff members - Travel required to our various sites across Central and Northern Queensland **About Us** **Community Solutions Group** makes a difference in people’s lives - supporting them to...